Quality Assurance Technician

Job Description

Job Description

COMPANY INFORMATION

Probi® is a global leader in biotic solutions, dedicated to researching, manufacturing, and delivering high‑quality biotics for dietary supplements and functional food and beverage applications. Rooted in science, and working closely with customers and research partners, Probi aims to empower people worldwide to take control of their gut microbiome, helping them live healthier, longer lives.

Founded in 1991 in Sweden, Probi has grown to serve more than 40 markets and holds numerous global patents. As part of Symrise AG, the company benefits from expanded capabilities, resources, and worldwide reach, further strengthening its position as an innovation leader in the biotics category.

Why Us? Because We're Not Just a Company; We're a Community:

• People Focus:  Probi isn't just about products; it's about the people behind them. Join a community that values collaboration, diversity, and the unique contributions each team member brings .
• Own It Culture:  At Probi, we believe in empowerment. Our 'Own It' culture means you're not just following a script; you're part of shaping it.
• Sustainability Matters:  We're committed to a sustainable future. Join a team that cares about the environment, values responsible practices, and is dedicated to making a positive impact.

We are seeking a highly motivated person to join our Quality team and contribute their skills to help with various quality tasks that are vital to the efficiency of the team. This position will require working Monday through Friday 6:00 a.m. to 2:30 p.m.

POSITION SUMMARY

The Quality Assurance Technician acts as the Quality Representative on the production floor and conducts quality activities in support of the programs and policies as required by 21 CFR 111, CFR 117, CFR 507, ISO 17025, ISO 22,000, other country / State requirements and specific customer expectations, as applicable. This position operates in close collaboration with production, warehousing, inventory, supply chain, and quality control.

KEY JOB DUTIES

• Ensure work areas in the production and warehouse floor follow plant GMP requirements and meet all local, state and federal regulations.
• Conducts raw material sampling and incoming receipt inspections.
• Restock and maintain sampling supplies
• Conduct tests of raw and finished products to ensure that products and documentation comply with standards, 
  regulations and customer specifications.
• Create accurate records, all conducted according to established policies and procedures.
• Assist with raw material specification evaluation, releases, holds, and other disposition decisions.
• Ensure appropriate segregation and labeling of products based on quality status-Conduct maintenance and cleaning of sampling booth and related quarantine warehouses.
• Provide on the floor support to help with the investigation and troubleshooting of any food safety, quality, or process control related issues.
• Assists QA management in the collection of data for the purpose of improving products and systems as necessary.
• Perform verification system checks to ensure sanitation and quality systems are on track.
• Performs internal plant GMP audit and corrects findings on the floor
• Assists in the determination of root cause when there are quality deviations and reports on holds
• Performs line inspections for startup and throughout the shift as necessary
• Responsible for quality systems monitoring (ie, glass, brittle plastic, metal detector, ATP, adequate lighting)
• Reviews in-process paperwork ensuring compliance to GDP requirements and other internal policies and procedures
• Perform Product documentation control, scanning and filing
• Performs other related duties as assigned by management.
• Takes initiative and suggest improvements

COMPANY REQUIREMENTS

• Must be able to work safely and ensure the safety of others and be comfortable around heavy equipment and be able to lift 40 lbs.
• Able to adhere to strict confidentiality policies and procedures.
• Must be able to recognize audible and visual hazards.
• Ability to read, write, and converse in the English language.
  
• Must follow GMP, PPE, and company safety policies in the performance of job duties.
• Must maintain good attendance.
• Able to pass a background check.

WORK EXPERIENCE AND EDUACTION REQUIREMENTS 

• Experience working in an FDA regulated manufacturing facility.
• Be able to work independently and in cross functional teams demonstrating ability to deliver results.
• Experience with fermentation, food production, and/or dietary supplement manufacturing.
• Possess advanced computer skills including Microsoft office suite as well as the ability to quickly adapt to new ERP and QMS systems.
• Demonstrated skills in organizing work, taking initiative, setting priorities and sound decision making.
• Possess logic, problem solving, and trouble shooting skills.
• Must have strong critical thinking ability.
• Strong Interpersonal, communication, coaching and conflict management skills.
• Excellent oral and written communication skills to work effectively in a team environment.

SOME OF OUR US BENEFITS

• Medical, vision, and dental coverage after 30 days (and first day of the following month). Three (3) plans to choose from.
• Long-term and short-term disability insurance at no cost to employee.
• PTO (Paid Time Off) accrues on hire with up to 4 weeks (20 days) for new hire and increases the longer you are with the company.
• Participation in the company 401(K) and Roth plan after 6 months of employment with up to 4% employer match.
• Ten (10) paid holidays.
• 17 hours per calendar year, to go out and volunteer in your community!
• Employee Assistance Program
• Yearly Safety shoe vouchers. 
• Learning and Development Opportunities
• Monthly birthday and anniversary celebrations.
• Team-building events throughout the year including summer and winter celebrations.
  

At Probi USA, we believe hiring should be fair, objective, and centered around helping candidates succeed. That’s why we have partnered with   Alva Labs’ to use science-based and fair assessments.  The Psychometric Assessments  from , Alva Labs  help us understand key traits—such as logic and personality—that contribute to success in this role.

 

Many Candidates tell us they enjoy taking these assessments as it gives them personal insights on how they naturally work and help support why they would fit in a role that is fair and unbiased.

 

Please watch for an email from  Alva Labs   with your assessment link. Completing the assessment is required to move forward in our process.

Thank you for taking this important step with us!

Probi USA is an Equal Employment Opportunity (EEO)/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status or any other protected factor.

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