Food and Beverage Outlet Manager

Food and Beverage Outlet Manager

Division: Grand Hyatt Nashville

Description: The Food and Beverage Outlet Manager leads restaurant operations, balancing cost control, quality standards, and guest satisfaction. This role drives both the financial performance and the service culture of the outlet, ensuring excellence in hospitality and sustainable profitability.

How You'll Shape the Experience & Future:

• Develop short- and long-term financial and operational plans for the restaurant that align with company objectives.
• Prepare, manage, and monitor the annual budget.
• Evaluate restaurant performance through customer satisfaction systems and financial reporting, taking corrective action as needed.
• Maintain high product and service quality standards through regular evaluations and issue resolution.
• Implement and sustain sales and marketing programs to drive revenue growth.
• Establish and maintain proactive HR practices, including employee motivation, training, development, and compliance with wage, benefit, and labor regulations.
• Oversee preventative maintenance programs to safeguard physical assets.
• Maintain security practices to protect restaurant assets and ensure safety of employees and guests.
• Foster effective two-way communication across all levels of staff.
• Develop and implement new initiatives that enhance customer satisfaction and operational excellence.

Other duties as assigned.

Key Strengths for Success:

• Proven leadership and management skills with the ability to inspire, train, and develop teams.
• Strong financial acumen and ability to analyze performance metrics.
• Excellent problem-solving and conflict-resolution skills.
• Guest-focused mindset with a commitment to service excellence.
• Strategic thinker with the ability to implement innovative programs that enhance operations.

Professional Experience:

• Minimum 2 years as a dining room supervisor.
• At least 1 year of host experience and 2 years of server experience.
• Equivalent combination of education and experience will be considered.

Academic Background:

• Bachelor's degree in Management, Business, or a related field required.

Benefits:

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee hotel discounts
• Paid vacation & sick time
• Free Parking

Salary: $65,000-70,000

Position Requirements - Successful completion of a background check is required prior to employment.

Category - Food & Beverage

Location - Grand Hyatt Nashville 229

Full-Time/Part-Time - Full-Time

Shift - Evenings

Number of Openings - 1

Req Number - FOO-26-00246

EOE Statement - HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.