Players Club Representative
$18 per hourGila River Resorts & Casinos
Players Club Representative
Job Category: Marketing Requisition Number: PLAYE005059
Posted: July 14, 2026
Full-Time
On-site
Santan Mountain Casino Chandler, AZ 85249, USA
Travel Required: No
Job Details
Description
Closing Date: July 21, 2026 at 4:00 PM
Pay Rate: $18.00 per hour
This position provides guest relations and services to guests desiring membership in the player development system, provides excellent interpersonal skills towards both internal and external guests, provides guests with club membership, and information dealing with promotions, events, tournaments within the casino. Possesses a professional yet friendly attitude and acts as an ambassador to all guests by personally performing the following duties as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Identifies, establishes, and inspires enrollments to prospective Players Club members both on the casino floor and the Players Club booth.
- Communicates properly with guests with reference to ticket redemption and preparation of player's club cards.
- Prepares new cards, replacement cards, and updates information in the player development system for guests.
- Performs other special projects and duties as assigned.
Skills/ Requirements
- High School Diploma or equivalent preferred.
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, and Appreciate our guest.
- Must have intermediate computer skills with Microsoft Office Suite software.
- Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
- Must pass a full background check to be certified/licensed prior to employment.
- Must be able to work in a smoking environment.
Travel Required
No.
Qualifications
Education
Preferred
High School/GED or better.
Experience
Preferred
Experience in customer service and working with computers.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Gila River Resorts & CasinosVacancy posted 11 hours ago
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