COLD END AREA MANAGER

Purpose:To oversee and lead the Cold End operation of a two-float line facility to ensure that the process is operated safely, efficiently and exceeding budget whilst maintaining world class quality standards.Essential Functions:Safety:Complete required audits at the prescribed frequency. These may include Key Safe Behavior audits, Safety Walk and Talk, or similar.Facilitate safety meetings and prepare comprehensive risk management reviews.Perform visual oversight by walking the production line and documenting hazard identificationsAdhere to and enforce the Laurinburg plant Working and Safety RulesComplete required compliance trainingBe an active participant in accident and injury prevention using audits, dialogue with operators, and system design and facilitating root cause analysis as neededIdentify engineering solutions to potential safety issues, utilizing the safety and sustainability improvement plan to track initiatives.Embrace and abide by the 10 Key Safety Leadership Behaviors.Environmental:Track area incidents and develop corrective actions as needed.Identify, monitor, and control waste and implement recycling initiatives.Participate in identifying, reviewing, and minimizing environmental aspects and impacts.Complete environmental training as required.Maintain & Implement systems to remain compliant with ISO 14001Quality:Maintain & Implement systems to remain compliant with ISO 9001Facilitate layered process auditing to ensure “we do what we say and say what we do”.Work harmoniously with all other site functions to ensure a world class product is delivered to the customerWork with quality to perform root cause analysis and implement countermeasures for customer issues as required.Team Leadership & Development:Lead routine communications via shift start, morning, and weekly meetings.Conduct 1:1 check-ins and routine performance reviews with direct reports.Resolve personnel issues by partnering with HR and executing conflict management protocols.Maintain positive union relationships alongside direct employee relations to proactively remove operational barriers and frictionDrive employee engagement through team-building activitiesAdherence to NSG/Pilkington Standards of Business Conduct and its Values and PrinciplesManage shift scheduling and coordinate floor coverage during direct report absences.Operations & Strategic PlanningDevelop processes and strategies to achieve and exceed budgeted performance for area KPIsManage floor scheduling via weekly production and plant maintenance meetings.Direct wareroom throughput across glass cutting, handling, packing, and stacking lines alongside Cold End PI’s, Technical Supervisor and Shift Supervisors.Optimize production scheduling by collaborating with the Materials Manager to maximize cutting lists, maintain schedule integrity, and hit customer satisfaction targetsLead continuous improvement initiatives utilizing Lean methodologies and production databases to analyze loss trends and eliminate operational wasteMinimize equipment downtime by partnering with Maintenance and Engineering teams to build proactive prevention strategiesPrioritize engineering projects and maintenance activities during planned downtimeJustify capital expenditures and asset installations by working across departments to build technical project business cases.Compile monthly reports regarding output, operational oversight, and key plant objectives.Publish corporate communications throughout the area.Talent Acquisition & TrainingInterview job applicants as neededOversee employee training spanning standard corporate, technical, and regulatory compliance courses.Direct personal development by tracking individual career plans for self and subordinates.Top 3 Competencies Needed for Success in the Role:Results: Safety & Quality Focus - The ability to establish, model, and drive a culture of absolute safety, zero-defect quality, and ethical integrity, while proactively fixing systemic process breakdowns to protect both personnel and customer satisfactionPeople: Empowers & Develops - Foster a continuous learning culture by coaching individuals, identifying talent potential, and empowering teams to take full ownership of business objectives through strategic delegation.Vision: Customer Focused - Drive to place the customer's perspective at the center of all business decisions, ensuring plant practices are designed to maximize satisfaction, resolve problems, and capture new commercial opportunities.Qualifications Required:Bachelor’s Degree in Business/Engineering or equivalent Industry Experience: Minimum of 5 years of experience in a manufacturing or plant operations environment, specifically within glass production, fabrication, or Wareroom/Cold End operations (handling, cutting, stacking, packaging).Leadership Experience: Minimum of 2–3 years in a direct supervisory or managerial role overseeing multi-shift production teams, Shift Supervisors, and technical personnelWorking knowledge of computers and computer software (MSOffice, specifically MS Excel, Word, PowerPoint)Excellent writing skills for reports, presentations, policies, procedures, and specificationsExcellent planning/coordination skillsQualifications Desired: Continuous Improvement: Formal certification in Lean Manufacturing, Six Sigma (Green or Black Belt), or 5S methodologies.Labor Relations: Proven experience working successfully within a unionized manufacturing environment, with a track record of maintaining positive union-management relationshipsProject & Financial Management: Experience managing operational budgets, evaluating weekly/monthly variances, and drafting justifications for capital expenditure (CapEx) engineering projectsExperience with SPC and data analysis software preferred.Other Requirements: Necessary travelSupport 24/7 operationPhysically able to do hands-on tasks on the floor for an extended period.Ability to work in hot working environments_____________________________________________________________________________We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. The Salary Range posted represents Pilkington North America’s good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.QualificationsEDUCATIONBachelors or betterEXPERIENCE2 years: Leadership Experience: Minimum of 2–3 years in a direct supervisory or managerial role overseeing multi-shift production teams, Shift Supervisors, and technical personnelJob SummaryRequisition Number: COLDE004399Job Category: Mfg OperationsSchedule: Full-Time