Remote Telehealth Coordinator

Supporting patient access to care, the full-time Remote Telehealth Coordinator will manage inbound calls, gather patient information, and coordinate virtual appointments in a fully remote environment. Key responsibilities Answer inbound calls and gather patient symptoms and concerns to facilitate appropriate scheduling and routing Recognize and escalate patient information requiring additional clinical review to the appropriate healthcare team members Schedule telephonic and virtual appointments while assisting patients in navigating the telehealth platform Required qualifications 1-2 years of experience in a primary care or medical office setting with phone and appointment scheduling High school diploma or general education degree (GED) is required Experience providing high-quality customer service and technical assistance Ability to work Saturdays Strong skills in gathering patient symptoms and medical information over the phone