Sales Manager

Description

Empowering People. Elevating Sales.

Who we are:

Colders is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is "improving the quality of people's lives be creating amazing rooms together". Put Employee- Owner WHY is "improving the quality of our owners lives through personal development and supporting our dreams and goals".

About The Role:

As the Sales Manager, you will drive sales and profitability goals, coach and develop our sales team, and support the Store Manager in maintaining smooth daily operations. Your leadership will ensure every guest enjoys an exceptional, memorable experience.

What you will be doing each day:

• Managing all departments in the showroom as directed by the Store Manager
• Reviewing sales including margins, volume, KPIs, and SPG while suggesting future goals
• Hiring, Training, Coaching and Leading the sales team in your store
• Assisting the Store Manager with escalated guest items
• Ensuring complete and accurate documentation for sales process
• Developing and implementing sales strategies to increase revenue and market share
• Motivating the sales team to meet or exceed sales goals and quotas
• Conducting regular performance evaluations for the sales team and providing feedback for improvement

What you should know about this role:

• This is a leadership role with direct impact on store performance, team development, and overall guest experience
• Availability to work every weekend and most holidays is required
• You will regularly serve as Manager on Duty, making real-time decisions that impact customers, team members, and store operations
• Success in this role requires strong time management and the ability to shift between priorities in a fast-paced environment
• You will play a key role in hiring, developing, and retaining top talent, helping build a high-performing sales team
• This position offers the opportunity to grow your leadership career within an employee-owned company focused on personal and professional development

We are looking for individuals with:

• High School diploma or GED equivalent
• Associates or Bachelor's degree from accredited university, preferred not required
• Minimum 4 years experience managing in a retail environment preferred
• Ability to influence without formal authority
• Demonstrated experience in managing time and workload successfully
• Passion for selling and developing sales team members
• Passion for recruiting and sourcing talent with a willingness to think outside the box
• A love of challenges, ability to produce results in a dynamic environment, demonstrate flexibility and respond quickly to challenges
• Proven background in accomplishing sales goals and KPIs
• Ability to delivery high-quality results in a timely manner individually and through others
• Desire to grow professionally by actively staying up-to-date in areas of expertise.
• Ability to maintain confidence and professionalism when navigating through ambiguous and complex situations.
• Negotiation skills to diplomatically and fairly interact.
• Team player, who acts with integrity, avoids unethical shortcuts, and respects and values intelligence and diversity

What we offer:

• Unlimited Earning Potential
• Personal and Professional Development opportunities
• Employee Stock Ownership Plan (ESOP)
• Paid-Time Off
• Birthday off with pay
• Paid Parental Leave
• Educational Reimbursement
• Generous product discount
• 401K retirement plan with company match
• Health, Life, Dental, and Vision Insurance
• Long, short term disability insurance
• Health and Wellness Program
• Fun company activities - involvement in the community!

Colders is an Equal Opportunity Employer