AI-Driven CX Strategy Program Lead
Gusto
United States Digital Space LLC is seeking a Strategic Program Manager to shape our AI-enabled customer experience initiatives. You will partner with execs across CX, Product, Engineering, Data, Design, and Operations to manage large-scale programs and ensure successful launches. This role emphasizes customer obsession, strategic foresight, and meticulous execution. You will lead cross-functional programs, develop roadmaps, and deliver clear updates to stakeholders, with a focus on continuous #J-18808-Ljbffr
- ...Cisco is seeking an AMER Partner Strategy & Acceleration Lead for Contact Center. You will architect partner programs, manage executive-level relationships, and accelerate revenue for Cisco’s CC and AI partner businesses across the Americas. This role requires strategic...Suggested
$130k
...organization. As the Program Leader, AV... ...drive the enablement strategy for one of Uber's Big... ...excellence. You will lead a team of Enablement... ...Operations, Product, CX, PMO, and other... ...decisions through data-driven recommendations,... ...process improvement, AI adoption, and...SuggestedFull timeWork at officeRemote work- ...Inc. is seeking a Senior Manager for Marketing and Brand to lead the marketing strategy spanning customer, product, and political advocacy. The... ...external engagement aligns with the brand. It also drives AI and LLM integration across marketing operations and campaigns...Suggested
- Western Alliance Bancorporation is seeking an IT Manager - IT Workforce Strategy & Program Manager to lead governance of IT workforce programs that support the organization's technology strategy and operations. You will partner with IT leadership, HR, TA, universities,...Suggested
- Moove AV is seeking a Program Manager, Executive Programs & Corporate Strategy to partner with the CEO and leadership team. You will manage strategic risks, market opportunities, and high-impact priorities from inception to execution. This executive role spans analytical...SuggestedContract work
$132.23k - $176.31k
...Lumen is the trusted network for the AI‑powered world, connecting people, data,... ...The Role Lumen is seeking a Senior Lead Technical Program Manager to join the Network Architecture... ...challenges at scale. You will connect strategy with execution, anticipate who needs to...Temporary workRemote work- Ascensus is the leading independent technology... ...Senior Manager, Agentic AI Delivery will be a... ...the delivery strategy, operating model (governance... ...AI Program Management and DeliveryPortfolio... ...(cost, revenue, CX improvement);... ...readiness.Metrics-driven mindset with strong...Full timeContract workSecond jobRemote work
- CVS Health is seeking a Lead Director, Technology Strategy and Program Governance to shape long-term technology direction across Meritain Health and payer solutions. You will partner with the Head of Technology to align business goals with investments, governance, and...
- ...Advocate Health is seeking a Technical Program Manager to develop and administer our Epic Factory AI Program and other cross-application strategic initiatives under the AVP of Clinical Applications for Strategic Projects & AI. The role requires Epic clinical application...
- ...BD is seeking a Senior Manager, Program Management and Governance. In this role, you will oversee strategic planning, execution, and governance for the global CRM organization, ensuring effective management of initiatives across multiple workstreams. The ideal candidate...
$126.2k - $264.1k
...-impact role responsible for leading, driving, and ensuring the successful... ...risks and develop mitigation strategies to minimize their impact on... ...life-saving care. And with AI embedded across our products... ...through our volunteer programs. We're committed to including...Temporary workFlexible hours- ...Spectrum seeks a forward-thinking leader to drive AI infrastructure strategy and engage key stakeholders, shaping the evolution of network solutions... ...plans, drive DCI, optical networking and dark fiber programs, and collaborate with ecosystem partners to anticipate requirements...
- ...Circle (NYSE: CRCL) is a leading internet financial platform company advancing digital assets, payments, and programmable blockchain.... ...Product, Engineering and Commercial teams. This role emphasizes AI-driven enhancements and strong governance in a rapidly changing regulatory...
- ...partner with product, engineering, sales, and finance to drive pricing, launch plans, and go-to-market programs. This executive-facing role requires 10+ years in SaaS strategy and the ability to translate market data into actionable strategies, while aligning cross-...Remote work
$144.2k - $288.4k
...bigger - helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY As Lead Director, Technology Strategy and Program Governance, you will play a pivotal leadership role in defining the strategic direction, governance model, and...Hourly payFull timeTemporary workWork experience placementLocal area- American Express is seeking a Senior Secure AI Project/Program Manager to lead high-impact AI security initiatives. You will coordinate cross-functional teams, translate AI-security requirements into governance, and craft executive-level communications to drive risk-aware...
$209.55k - $314.38k
...The Opportunity The BV Op's AI, Automation & Data Strategy Leader is responsible for defining and... ...Opportunity & Portfolio Direction · Lead prioritization of AI, automation, and... ...with disability and a robust wellness program. To support a healthy work-life...Full timePart timeWork experience placementWork at officeLocal areaRelocationVisa sponsorshipFlexible hours- ...Operations Integration (RLOI) team is seeking a Senior Manager, Program Management to own end-to-end initiatives across Return Logistics... ...process excellence, and cost-to-serve improvements while expanding AI capabilities. You will coach a high‑performing team, align 10+...
- ...is seeking a Director of Support to lead a 23-person global team across three... ...metrics as the organization grows, with an AI-forward mandate around Swift CX and AI triage to enhance efficiency... ...staffing plans, and drive a data-driven culture. #J-18808-Ljbffr Virtuous
- ...EY is seeking a Manager to lead Oracle Fusion Data Intelligence and... ...Analytics Cloud engagements from strategy through delivery, across finance, supply chain, HCM, and CX. You’ll work with senior... ...modern data platforms, delivering AI-driven analytics solutions. You will manage...Remote work
$88k - $103k
A leading mattress brand is searching for a Head of Global Talent Acquisition specializing in conversion rate optimization. This role... ...brands. The successful candidate will design a unique conversion strategy and experience a high degree of autonomy and impact. The role...Remote job- Job Summary: The Team Lead, Pharmacy Medication Adherence Program is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical... ...benefits, possess strong attention to detail, and be driven by a passion to empower team colleagues.Duties/Responsibilities...Work at office
- ...TSMC Arizona is seeking a Sr. Program Specialist (Workforce Development) to coordinate workforce strategy, funding obligations, and cross‑functional activities across HR, Finance, Legal, and Construction. This office‑based role supports WSFOs under CHIPS DFA, ensuring...Work at office
- ...Amentum is seeking a Pricing Senior Manager to lead the administration, strategy, and analysis of corporate pricing for major proposals. This remote... ...pricing narratives, and cross-functional collaboration with program managers to meet aggressive deadlines. Candidates...Remote work
$220.92k - $361.48k
...the co-optimization of advanced AI models with physical hardware... ...budgets, action-chunking strategies, and select interconnect topologies... ....Cross-Functional Authority: Lead multi-disciplinary architecture... ..., stock bonuses, and benefit programs which include health, retirement...Full timeLocal areaImmediate startRemote workShift work- ...leader to manage the SEO, GEO, and content strategy across Paychex websites, including... ...a strong editorial calendar. You will lead a team, work with cross-functional partners... ...The role emphasizes collaboration, data-driven decisions, and ongoing optimization across...
$172.08k - $210.32k
...Arizona. In this strategic role, you will lead artificial intelligence initiatives, develop... ...capabilities, and set the vision for AI use cases. The ideal candidate will possess... ...comprehensive benefits including medical, dental, and a volunteer time off program. #J-18808-Ljbffr...- ...Job Title: Lead Scrum Master - Data Security PM... ...Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives. Demonstrated... ...Manager, Delivery Manager, or Program Manager. Proven... ...impediments, and drive mitigation strategies. Stakeholder...Full time
$164.78k - $314.96k
...business needs.The OpportunityAs the AI Model Governance & Monitoring Lead, you will lead the development and... ...and effectiveness of the program.Influence or assist with prioritization... ...implement complex Access Management strategies in alignment with Information Governance...H1bWork at officeRemote workRelocation packageFlexible hours- ...leader to drive RTL development and silicon IP projects. You will guide teams across architecture, frontend, and backend, leveraging AI tools to improve RTL coding efficiency and deliver high-performance CPU designs. The candidate will contribute to front-end and back-...
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