Certified Pharmacy Technician - Remote - (8) 10/12

Job Posting

Pay Rate: $21.00 to $22.00

Remote/Work from Home

Private Work Area Required

MUST License per State Requirements

CANDIDATE MUST SEND IN CERTIFICATION TO BE ELIGIBLE

Must Take Skills Assure

MUST HAVE HARD WIRED INTERNET - NO WIFI

Team works anywhere from 8:00 AM to 10:00 PM EST but the new hires would likely be assigned hours around 9:00 AM to 6:30PM EST. 8-hour shifts, no on call and likely no OT.

Job Start will be 10/12/2026

Need is for (8) Agents

HEAVY INBOUND CALLS

Prime Therapeutics Contract - 6 Months - w/possible extension Certified Pharmacy Tech Need is for (8)

2+ years of Pharmacy Tech Experience

Call Center Role - Will be on taking inbound calls all day

Great customer service and communication skills needed

Job Duties

Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria.

Determines appropriateness for medications.

Communicates decision to physicians, physicians staff, medical management staff and/or pharmacists.

Researches, resolves and documents prior authorization outcomes in pharmacy system.

Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists.

Escalates request to Pharmacist when request requires extensive clinical review or denial.

Monitors telephone system to ensure adequate staffing to maintain client services levels.

Assesses training needs within the team. Serves as a training resources, mentor and coach to others.

Identifies and shares best practices.

Demonstrates, advocates and reinforces a positive team environment.

Other duties as assigned.