Medicals Records/Front Desk Receptionist/Scheduling

Job Description

Job Description

About the Role:

Medical Imaging Partners in Arcadia, CA is looking for a motivated and detail-oriented Medical Records/Front Desk Receptionist to join our team! This dynamic role combines patient-facing reception, scheduling coordination, and medical records management — making every day both engaging and impactful. If you thrive in a fast-paced healthcare environment and love helping patients feel welcome, we want to hear from you!

Responsibilities:

• Greet and check in patients at the front desk, ensuring a positive and professional first impression
• Answer and direct incoming phone calls, responding to patient inquiries promptly and courteously
• Schedule, confirm, and reschedule patient appointments for medical imaging procedures
• Maintain and organize electronic medical records (EMR) with accuracy and confidentiality
• Process medical records requests, including retrieval, release, and distribution of patient information in compliance with HIPAA
• Verify patient insurance information and collect co-pays at time of service
• Coordinate with clinical staff to ensure smooth patient flow and efficient daily operations

Requirements:

• Prior experience in a medical office, front desk, or healthcare administrative role preferred
• Familiarity with medical records management and HIPAA compliance regulations
• Experience with medical scheduling software and/or Electronic Medical Records (EMR) systems
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized, detail-oriented, and able to multitask in a busy environment
• Proficient in Microsoft Office Suite and general computer skills
• Bilingual (English/Mandarin) a plus

About Us:

Medical Imaging Partners is a trusted provider of diagnostic imaging services serving the Arcadia, CA community and surrounding areas. We are committed to delivering high-quality, patient-centered care with state-of-the-art imaging technology and a compassionate team. Our staff enjoys a supportive work environment where collaboration, professionalism, and patient care are at the heart of everything we do.