Network Operations Technician

Network Operations Technician

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring network reliability and service quality. This position is ideal for someone with technical aptitude who enjoys hands-on troubleshooting and working in a fast-paced environment.

What You'll Do:

• Monitor network systems to ensure stability and performance • Troubleshoot network issues and outages across multiple systems • Maintain routers, switches, and network management systems • Assist with network security and firewall support • Support enterprise customer network environments • Manage and document IP addressing and network configurations • Collaborate with internal teams to resolve network issues • Assist with infrastructure maintenance and improvements

What You Bring:

• Knowledge of networking fundamentals (LAN/WAN, TCP/IP) • Familiarity with routers, switches, and network systems • Basic understanding of network security concepts • Strong problem-solving and analytical skills • Ability to work independently and as part of a team • Strong communication and organizational skills

Education & Experience:

Associate degree in communications technology, computer systems, or related field (or equivalent experience) plus relevant networking experience.

Why Nex-Tech?

• 401(k): 4% flat company contribution + up to 6% match • Insurance: Health, Vision, and Dental coverage • Time Off: Paid vacation and sick leave • Perks: Free Nex-Tech Internet and service discounts • Bonus: Performance-based increases and profit-sharing • Support: Technical training and career development

Grow Your Career at Nex-Tech!

Build your technical skills while supporting critical network infrastructure.

Nex-Tech is an equal opportunity provider and employer.