Quality Assurance Analyst

e-Med.us

eMed in Miami, FL is seeking a detail-oriented Quality Assurance Analyst to evaluate and enhance customer interactions across phone, email, chat, and SMS. This role reviews interactions, provides feedback, and ensures compliance with company standards to continuously improve patient and client experiences. The ideal candidate is bilingual (English/Spanish) with 1–2 years of QA or customer service experience, and proficient with Google Docs/Sheets or Excel. #J-18808-Ljbffr

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Vacancy posted 3 days ago

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