Customer Service Representative

Job Description

Job Description

Shipping Clerk | $16-$17/hr. | Manufacturing & Logistics Environment

What Matters Most

· Pay of $16-$17/hr.
· Schedule: Monday–Friday, 1st Shift with overtime as needed
· Location: Cherryville, NC
· Temporary-to-hire opportunity
· Weekly Pay with direct deposit or pay card

Job Description

A manufacturing and logistics company in Cherryville is seeking a Shipping Clerk with forklift experience to support daily operations. This role will assist with customer communication, order processing, shipping documentation, and coordination between warehouse and production teams. Candidates should be comfortable working in a fast-paced industrial environment and assisting with warehouse duties as needed. Strong organizational and communication skills are required for success in this role.

Responsibilities:

· Process customer orders, shipping paperwork, and inventory transactions
· Coordinate inbound and outbound shipments with warehouse and logistics teams
· Communicate delivery updates and resolve customer concerns professionally
· Operate forklift equipment safely to assist with shipping and receiving activities
· Maintain accurate records within inventory and warehouse management systems

Qualifications and Requirements:

· Minimum 2 years of customer service experience in manufacturing, logistics, or warehouse environments
· Forklift experience required ; certification preferred
· Strong computer and data entry skills
· Excellent communication and organizational abilities
· Ability to work in a warehouse/manufacturing environment and lift up to 50 lbs.

Benefits and Perks:

· Pay Rate: $16-$17/hr.
· Weekly Pay
· Temporary-to-hire opportunity
· Training provided

Your New Organization:

This company operates within a fast-paced manufacturing and logistics environment focused on efficiency and teamwork. Employees work closely with warehouse, production, and customer service teams to ensure smooth daily operations and customer satisfaction.

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The pay range for this position is $33,280–$35,360, excluding bonuses or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.

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