Part Time Chicago Intermodal Dispatcher

Job Description

Job Description

Join 247 Chicago, a dynamic player in the Intermodal transportation sector, as a Part Time Chicago Intermodal Dispatcher. Based in Joliet, Illinois, with the flexibility of a hybrid remote arrangement, this role offers an inviting work environment that aligns well with today's flexible work culture. As an Intermodal Dispatcher, you'll become an integral part of our passionate team, contributing to efficient operations and customer satisfaction. This position is ideal for someone who thrives in a fast-paced setting and possesses strong organizational skills. Your role will involve assisting with shipments and handling logistics requirements, ensuring timely deliveries while maintaining high standards of customer service. If you are looking for an engaging part-time opportunity to make a positive impact and further your career in logistics, we invite you to apply and become part of our success story at 247 Chicago.

Monday Through Friday

Hours need 2PM to 6PM.

When needed, Saturdays 8-12.

When needed, Sundays 8-12.

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Work from Home

Hands on Training

Home Work Equipment Provided

Weekly One on One Meetings

Team Building Events

Appreciation Lunches

Flexible Schedule

Home/Work Life Balance

Dispatch Coordination: Manage and oversee the dispatch of intermodal shipments, ensuring timely delivery and pickup operations in coordination with the team.

Communication: Act as the primary point of contact between drivers, clients, and the logistics team, ensuring smooth communication and resolution of any issues.

Provide ETAs, updates, and appointment communication

Route Optimization: Develop and implement efficient routing plans that improve delivery times and reduce costs.

Scheduling: Maintain a consistent and reliable schedule for pickups and deliveries, keeping in mind client requirements and driver availability.

Documentation: Ensure accurate documentation and reporting of daily dispatch operations, keeping records up to date.

Customer Service: Provide friendly and professional support to clients, addressing all inquiries and concerns promptly.

When workload is lighter:

* Finalize daily paperwork

* Upload documents into our Truckman system

* Prepare next-day dispatch sheets, termination sheets, and work schedules

* Upload next-day container documents into Truckman

* Respond to operational emails requiring follow-up

* Support smooth end-of-day closeout

This role helps ensure strong coverage during peak hours and reliable handoff into the next day.

* Must be able to cover others during vacation time.

Experience: Minimum 1-2 years of experience in a dispatch or related logistics role.

Knowledge: Familiarity with intermodal logistics and transport regulations is essential. Including the rails and distances with strong emailing know-how.

Communication: Excellent verbal and written communication skills.

Tech-Savvy: Proficiency in using dispatch software and other relevant tools.

Problem Solving: Strong ability to make quick decisions and troubleshoot under pressure.

Flexibility: Availability to work varied shifts, including weekends and evenings as needed.

Team Player: Ability to work collaboratively with a dynamic team and build positive relationships with both team members and clients.

Strong with Data Entry and customer service

Experience with intermodal dispatch, rail yards, or drayage

Familiarity with our Truckman app, TM3, Google Chat, and rail websites, Outlook