System Administrator

Akkodis is seeking a Zip Administrator for a client in Palo Alto, CA. Rate Range: $60.00/hour to $66.00/hour; the rate may be negotiable based on experience, education, geographic location, and other factors. Description We are seeking a Zip Administrator to own the configuration, administration, and continuous improvement of our Zip intake-to-pay procurement orchestration platform. This role serves as a bridge between Procurement, Finance, Legal, Sourcing, and IT teams, ensuring purchasing workflows are efficient, compliant, and aligned with business objectives. The ideal candidate will have experience administering workflow-based procurement systems, supporting end users, and collaborating with stakeholders to design and optimize business processes. This position combines elements of Systems Administration, Business Analysis, and Project Management, with a focus on managing Zip workflows, supporting integrations with enterprise systems such as SAP, and driving process improvements across the procure-to-pay lifecycle. This is a hybrid role, with office days Tues-Thurs and remote Monday and Friday. Please note, we cannot work on C2C basis for this role. Key Responsibilities Configure, maintain, and optimize Zip workflows, intake forms, approval chains, routing logic, and business rules. Partner with Procurement, Finance, Legal, Sourcing, and business stakeholders to gather requirements and translate them into scalable system solutions. Administer and support the Zip platform, including user access, troubleshooting, issue resolution, and production support. Manage service requests and incidents through ticketing platforms such as Jira, ensuring timely resolution and communication. Support integrations between Zip and enterprise applications, including SAP and other ERP systems, utilizing REST API-based integrations. Monitor procurement workflows and system performance, identifying opportunities to improve efficiency, user experience, and compliance. Coordinate testing activities for system enhancements, workflow changes, and platform upgrades, including regression and user acceptance testing. Document system configurations, workflows, business processes, and support procedures to ensure operational consistency and audit readiness. Collaborate with technical and business teams to troubleshoot data flow, integration, and process-related issues across the procurement ecosystem. Lead or support projects related to procurement systems, workflow automation, and process improvement initiatives. Required Qualifications 3+ years of experience in Project Management, Business Systems Administration, or a related role. 3+ years of experience administering workflow-based business applications, procurement platforms, or enterprise systems. 2+ years of hands-on experience configuring workflows, approval processes, forms, and routing logic within Zip or a comparable platform. Strong understanding of procurement, purchasing, procure-to-pay (P2P), or source-to-pay (S2P) business processes. Experience supporting and troubleshooting enterprise applications and system integrations. Working knowledge of REST APIs and how business systems exchange data through integrations. Experience gathering requirements, documenting processes, and working with cross-functional business stakeholders. Strong analytical, organizational, problem-solving, and communication skills. Experience using ticketing and service management tools such as Jira. Ability to manage multiple priorities and projects in a fast-paced environment. 10+ years of overall IT experience. Nice to Haves Experience administering Zip in a production enterprise environment. Experience with SAP or other ERP platforms, especially procurement-related modules such as SAP MM. SAP certification or other ERP-related certifications. Experience supporting integrations between Zip, SAP, and other procurement or finance systems. Background in purchasing, procurement operations, supply chain, sourcing, or finance. Experience designing and improving procurement workflows, approval processes, and purchasing controls. Knowledge of intake-to-pay, procure-to-pay, and source-to-pay best practices. Experience supporting SaaS applications and enterprise workflow automation platforms. Familiarity with process mapping, business process reengineering, and continuous improvement initiatives. Experience leading system implementation, enhancement, or transformation projects. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers #J-18808-Ljbffr Akkodis