Kennywood - Rides Lead

Rides Lead The Rides Lead will assist in the supervision of the rides team members throughout the amusement park, supporting the Rides Manager with efficient operation of the department to provide a positive guest experience. Roles and Responsibilities Supervisory Duties Assist with the daily supervision of the Rides team and any other assigned departments. Lead by example, demonstrate attitude, and represent the company’s core values. Act as an approachable mentor and coach to all assigned team members. Perform essential duties of all rides positions and backfill these positions when needed. Participate in new‑hire orientation and training activities for all assigned employees. Ensure that all required meal and other breaks are given in accordance with Pennsylvania law. Assist with team scheduling and timekeeping activities. Departmental Duties Ensure a smooth and continuous operation of all assigned rides and attractions. Provide direct support to other rides team members by making rounds throughout the park to check on their needs. Provide coverage so that team members may take bathroom breaks. Maintain a vast knowledge of all rides in the park and be able to assist or operate when necessary. Oversee guest feedback and elevate complaints or issues to the proper authorities when appropriate. Enforce park policies, ride restrictions and ride recommendations. Ensure safe operation of rides by adhering to standard operating procedures and established trainings. Report rides‑related issues and failures to Park Leadership and Maintenance teams promptly. Maintain vigilance to proactively identify potential hazards and inform park leadership of concerns. Protect guest belongings, turning in lost and found items as soon as possible. Notify security or park operator of team member or guest injuries or emergencies promptly. Complete any other duties assigned by leadership. Education & Experience No minimum education requirement. 1+ season of work experience in the Rides Department is required. Previous ride‑operation experience from other amusement or theme park employers will also be considered. All Rides Team Members must complete the International Ride Operator Certification course as part of training. Course completion is required for this position and is provided at no cost to the employee. Languages Ability to read, write, and speak fluent English is required. Spanish or other bilingual language skills are a plus. Requirements Must be at least 16 years of age. Ability to work a flexible schedule, including evenings, weekends, and holidays. Ability to comply with all uniform policies. Must possess a safety‑oriented mindset and understand the importance of complying with all federal, state, and local regulations regarding ride operation. Must demonstrate a willingness to learn and ability to follow instructions. Must be guest‑focused and work well with other team members and supervisors. Physical Requirements Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time. Ability to reach above shoulders throughout the workday. Ability to remain on feet for the majority of the workday. Ability to climb or descend stairs for some coasters, rides, and attractions. Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more. Ability to see details of objects that are more than a few feet away. Working Conditions Frequent interaction with motorized and chain‑driven rides and attractions. Exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, and ice. Exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments. Perks & Benefits Flexible schedule. Ability to cross‑train and learn unique skills across various departments. Free admission to the park and other parks on days off. Invitations to exclusive company‑sponsored employee events throughout the season. We are an equal‑opportunity employer. We strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. All individuals are treated equally and with respect. #J-18808-Ljbffr