Wellness Center Assistant

Job Description

Job Description

Why Join KANA

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members; they are part of a mission driven team committed to meaningful work, community impact, and long-term growth.

Position Overview

The Wellness Center Assistant I supports the daily operations of the KANA Wellness Center by providing excellent customer service, assisting clients with registration and orientation, maintaining a clean and safe facility, and supporting wellness programs and activities. This role helps ensure that clients have a positive experience and access to the resources they need to pursue their fitness and wellness goals.

Key Responsibilities

• Maintain a consistent presence in the Wellness Center and greet and assist clients.
• Orient and register new members using intake forms and membership software.
• Verify and update member registration, eligibility, waivers, and client records.
• Assist with opening and/or closing the facility and support day-to-day operations.
• Provide safe and appropriate instruction on equipment use.
• Monitor facility use and help maintain a safe training environment.
• Maintain facility cleanliness, including minor custodial tasks and laundry.
• Assist clients with electronic membership software, mobile app setup, and fitness features.
• Promote member registration, group classes, personal training, and wellness initiatives.
• Provide clerical and administrative support to the Wellness Center team.
• Support marketing and outreach efforts for wellness programs and community events.
• Collaborate with community and tribal partners on health and wellness activities.

Qualifications

• High school diploma or equivalent.
• At least one year of experience working with the public in a clerical, customer service, or fitness-related role.
• Strong communication and customer service skills.
• Basic computer proficiency, including Microsoft Word, Excel, Outlook, and internet-based applications.
• Ability to maintain confidentiality and professionalism.
• Experience in a fitness center, wellness program, recreation facility, healthcare setting, or community service environment.
• Experience with membership management or client management software.
• Interest in health, fitness, and community wellness.

Certifications

Current CPR and First Aid certification, or ability to obtain certification within 30 days of hire through KANA-sponsored training.

Work Schedule

This is an on-call position averaging approximately 10 hours per week . Hours are flexible and may vary based on Wellness Center needs.

Our Values

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek leaders who embody these values in how they lead teams, steward resources, and serve the community.

Life In Kodiak

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.