Medical Care Coordinator

Job Title

You are a caring professional who is dedicated to working with clients through all walks of life that includes but is not limited to homelessness, substance use, primary mental health diagnosis and/or co-occurring disorders, incarcerated population. You have a passion for making a difference in your local community by providing case management services through direct contact with clients, families and essential others in their natural environment.

Under the guidance of the Nursing Supervisor, you will serve as a client advocate for our medical-only clients, acting in their best interest at all times. Attend treatment plan development and review meetings. You will also coordinate and monitor appropriateness of all services, examine and recommend new programs, and provide assistance in crisis situations to stabilize your clients.

You will ensure adequate client care, provide consultative services and/or promote the coordination and development of mental health and/or substance abuse services within the community. Record client progress, monitor relapse plan and maintain necessary records and files. You will provide support, resources and linkage to services for your clients by maintaining a relationship with other agencies or external service providers as needed.

You thrive working in a team-based environment. While working with the treatment team, you will maintain a strengths-based approach as you work with your clients and families to assist with the retention of dignity and the development of positive qualities in the client.

You have:

• HSD/GED
• Previous experience in healthcare settings
• A valid driver's license and the ability to maintain auto insurance
• The willingness to travel to other FRC locations that we service, including Hancock County and surrounding areas
• CPR/First Aid Certification or willingness to obtain one and willingness to submit background check, drug screening and fingerprinting
• Ability to regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously

Preferably

• Bachelor's degree in social services related field or Medical Assistant Certification
• Previous relevant experience working with individuals with primary mental health diagnosis and/or co-occurring disorders, SUD, or related populations

We are a team of passionate individuals who work to provide prevention and specialized behavioral health and substance abuse services to individuals, children and families in our multi-cultural communities in order to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement.

Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and/or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve. If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department.