Patient Care Coordinator

Seeking a full-time Patient Care Coordinator who has a friendly personality, professional demeanor, and strong communication skills for our new location in Houston, Texas. Responsibilities Greet patients and visitors promptly and professionally. Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures or other needed information. Schedule appointments, update patient records, work with designated surgery centers/hospitals to coordinate patient care. Call patients to confirm, follow up, or reschedule appointments/surgery, as needed. Verify insurance information and obtain referrals, as needed. Scan, fax, and/or copy medical records into the EMR system or to a designated location. Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care. Maintain patient flow by utilizing the EMR and alerting clinical staff upon arrival of patients. Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries. Review patient balances and process payment transactions. Assist in scheduling meetings, updating calendars, and providing other administrative support. Maintain a high level of professionalism when interacting with patients, families, visitors, and staff members. Maintain a positive attitude, well-groomed appearance, and professional attire at all times. Practice patient confidentiality in accordance with HIPAA guidelines and company policies. Perform other job-related duties as assigned or requested. Skills Experience working with Electronic Medical Records and other computer applications. Excellent customer service and patient liaison skills. Impeccable verbal and written communication skills. Attention to detail, highly organized, and ability to work independently with minimal supervision. Ability to multitask, be a team player, and work in a fast-paced environment. Job Qualifications Experience: Minimum 1-2 years of experience in a Physician’s Office or Medical Office setting required; Cosmetic/Plastic/Reconstructive Surgery or Dermatology experience strongly preferred. Bilingual in English and Spanish strongly preferred. TO EXPEDITE YOUR APPLICATION: Please send your resume and cover letter to: View email address on click.appcast.io #J-18808-Ljbffr