Program Support Specialist - OQS School Improvement

Job Summary - Why you'll love this position

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101.

Why you'll love this position:

The Office of Quality Schools works to manage the Missouri School Improvement Program (MSIP), the state's accreditation system for public school districts. This office also administers a wide range of state- and federally-funded programs that assist local schools (Title I, Title III and other federal programs), charter and other innovative schools, as well as developing a statewide system of support for schools, communities and families. Schools also are provided assistance on federal and state-developed improvement initiatives which are coordinated with other state and regional services.

Responsibilities - What you'll do

• Answer phones relating to classification, graduation requirements, and general Missouri School Improvement Program (MSIP) Standards.
• Give information to callers, take messages, transfer calls to appropriate staff. Answer phones for other staff as needed.
• Review and approve bills for services and processes incoming invoices to be paid from outside organizations for meetings or workshops held to ensure accurate and appropriate to be paid.
• Prepare contracts for services and correspond with vendors during the approval process.
• Proofread correspondence, emails, and reports in order to ensure proper format and grammatical correctness.
• Responsible for correspondence and technical assistance with Area Supervisors.
• Prepare and maintain State Board Materials as needed.
• Provide technical assistance to coworkers regarding programs, processes, and personnel issues.
• Schedule appointments and meetings as needed. To include but not limited to DESE staff, other state agencies, USED and school district staff. Meetings may include daily meetings, webinars, conference calls or multi-day conferences.
• Schedule meetings, rooms, and equipment for meeting attendees. Schedule and/or arrange for hotel rooms, meals, conference rooms, equipment, meeting requirements and location. Assist with workshops and training meetings to support the section's activities.
• Travel to meeting locations to assist with meeting and/or to take minutes.
• Communicate effectively in written form, using correct grammar, punctuation, clarity, and consistency of thought.
• Demonstrate effective problem solving and decision-making skills.
• Maintain list of administrator updates.
• Review unqualified administrator reports and distribute them as assigned.
• Maintain effective working relationships with Department staff, other state and local agencies, and the public.
• Assists the Executive Assistant and support the Assistant Commissioner' s office.
• Work with minimum supervision.
• Exercise progressive independence in carrying out assignments within established work procedures and policies.
• Performs other related work as assigned.
• Demonstrate regular, reliable, and engaged attendance.

Qualifications - All you need for success

Minimum Qualifications:
• Graduation from high school or High School Equivalency.
• Two years of progressively responsible clerical or administrative support work.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

If you have questions about this position please contact: View email address on click.appcast.io


Equal Opportunity and Affirmative Action Employer: Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at View phone number on click.appcast.io, through Missouri Relay System at View phone number on click.appcast.io, or via email at View email address on click.appcast.io.



Notice of Non-Discrimination: The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to Department employment practices may be directed to the Jefferson State Office Building, Human Resources Director, 8th floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, Missouri 65102-0480; telephone number View phone number on click.appcast.io or TYY View phone number on click.appcast.io.


To Our Applicants with Disabilities: For assistance with any phase of the Department process, please notify the Director of Human Resources at View phone number on click.appcast.io. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service View phone number on click.appcast.io.
Notice to Applicants: The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.