Vice President of Training & Development

Job Description

Job Description

About the Opportunity

Premier Home Pros is a seeking a strategic and hands-on Vice President of Training & Development to build, scale, and lead a best-in-class installer training organization across a rapidly growing national home improvement platform.

This executive leader will be responsible for developing and executing comprehensive training programs focused on installation excellence within the window, bath, and flooring industries . The ideal candidate has a proven track record of creating and scaling regional or national installation training programs and possesses the ability to effectively coach, train, and develop installation teams while maintaining high quality standards across multiple markets.

This role requires a unique combination of executive leadership, field expertise, curriculum development, operational excellence, and a deep understanding of construction and installation best practices.

Key Responsibilities

• Design, implement, and scale a national installer training and development strategy.
• Build and lead comprehensive onboarding, certification, and continuing education programs for installation professionals.
• Create standardized installation procedures, training documentation, operating manuals, and best-practice guidelines.
• Establish quality assurance measures and performance benchmarks across installation teams.
• Conduct field training, classroom instruction, and hands-on coaching for installation crews and leadership teams.
• Partner with Operations and Field Leadership to identify performance gaps and create targeted training solutions.
• Develop installer certification programs to improve consistency, customer satisfaction, and installation quality.
• Evaluate training effectiveness through KPIs, quality metrics, and operational performance indicators.
• Travel extensively to regional markets, conducting assessments and delivering hands-on training.
• Build a culture of accountability, continuous improvement, and installation excellence across the organization.

Required Qualifications

• 5-7+ years of Director-level leadership experience or higher within training, operations, field services, or workforce development.
• Extensive construction industry experience with a strong understanding of installation processes and field operations.
• Direct experience in the window, bath, and/or flooring industries .
• Proven success building and implementing a regional or national installation training program from the ground up.
• Demonstrated ability to scale training initiatives across multiple markets and geographic regions.
• Experience developing training materials, SOPs, manuals, certification programs, and operational documentation.
• Strong public speaking, coaching, facilitation, and instructional leadership skills.
• Ability to effectively train and influence both frontline installers and senior leadership teams.
• Experience establishing measurable training outcomes and performance metrics.
• Must be willing and able to travel approximately 50% of the time.

Preferred Qualifications

• Experience leading training initiatives for large-scale home remodeling, residential construction, or home services organizations.
• Background managing multi-state or national training operations.
• Experience developing installer certification programs.
• Proven history of improving installation quality, reducing callbacks, and increasing customer satisfaction through training and development initiatives.

Ideal Candidate Profile

The ideal candidate is someone who has previously built and documented a successful installer training program and can provide tangible examples of its implementation and results. They are equally comfortable in executive strategy meetings and on active job sites coaching installation crews.

You understand how to:

• Scale installation training nationally.
• Develop repeatable systems and processes.
• Create comprehensive training documentation.
• Establish installer certification pathways.
• Improve installation quality and consistency.
• Mentor field leaders and installation professionals.
• Implement best practices across diverse markets and installation teams.

What We Offer

• Competitive executive compensation package with On-Target Earnings up to $250,000
• Executive leadership opportunity with significant impact and visibility
• Ability to shape and build a national training organization
• Extensive growth and advancement opportunities
• Travel and business expense reimbursement

Apply Today

If you have successfully built and scaled installer training programs within the window, bath, flooring, or broader construction industry and are passionate about developing high-performing installation teams, we want to hear from you. Join us in creating the national standard for installation excellence.