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Client Services & Operations Lead

State Street

State Street seeks a customer-facing professional to oversee end-of-night service performance within the Investment Services division. You will coordinate across operations and technology teams to ensure high-quality outcomes for clients, acting as a governance and relationship lead to enhance the client experience. The role emphasizes managing SLAs, client sentiment, and cross-functional collaboration, with a focus on long-term relationships and expanding share of wallet. #J-18808-Ljbffr State Street

Vacancy posted 1 day ago
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