Network Administrator

Description The Network Administrator’s role is to plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. Examples of Duties This list may not include all tasks and/or knowledge that may be expected of the employee, nor does it cover all specific duties which may be required. Other duties may be assigned. Strategy & Planning Work with IT Management to design and implement short‑and long‑term strategic plans to make certain network capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration, usage, and disaster recovery. Develop and deploy methodologies for testing network performance and providing network performance statistics and reports. Establish best practices and policies for installing, configuring, maintaining, and troubleshooting end‑user workstation hardware, software, and peripheral devices. Practice network asset management, including maintenance of network component inventory and related documentation such as network design maps and disaster recovery plans. Acquisition & Deployment Plan, acquire, and coordinate installation of in‑house and remote hardware and software across the organization’s network. Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts. Assess, approve, and administer all equipment, hardware, and software upgrades. Communicate with vendors, outsourcers, and contractors to identify and recommend products and services. Collaborate with end users and IT Management to understand the business requirements for existing or newly implemented systems to ensure the network capabilities needed are available. Assist with planning and deployment of departmental decisions that have been reviewed and approved by the IT Management team. Operational Management Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on. Ensure connectivity to all application servers, databases, VoIP equipment, fax machines, printers, and other network appliances. Test network performance and provide network performance statistics and reports; develop strategies for maintaining the network infrastructure. Ensure the effectiveness of security solutions, including firewalls, anti‑virus solutions, and intrusion detection systems by working with the Security Analyst and other IT Team members. Practice IT asset management, including maintenance of component inventory and related documentation. Perform system and security audits. Research emerging products, services, protocols, and standards in support of systems software procurement and development efforts. Creates required reports in response to business user needs. Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services. Integrate IP telephony systems with enterprise LANs, WANs, wireless LANs, and other Internet‑based services and protocols. Maintain operating systems and supporting software or applications associated with wired and wireless LAN operations. Direct and assist external vendors, analysts, and technicians, with any support needed for the maintenance and repair of network hardware or systems dependent on network connectivity. Provide guidance to other members of the team when appropriate. Typical Qualifications Knowledge Of Proven experience managing and delivering infrastructure design and operational excellence. Hands‑on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on. Knowledge of LAN, WAN, WLAN, and WWAN design and implementation. Knowledge of network protocols, router/switch configuration, and network troubleshooting. Strong knowledge of local area network administration. Hands‑on software and hardware troubleshooting experience. Experience with data management. Experience documenting and maintaining configuration and process information. Good understanding of the organization’s goals and objectives. Skills Strong customer service orientation. Excellent written, oral, and interpersonal communication skills with the capacity to present ideas in business and user‑friendly language. Excellent interpersonal skills. Leadership and personnel/project management skills. Highly self‑motivated and directed. Keen attention to detail. Sound and logical decision‑making. Extensive experience working in a team‑oriented, collaborative environment. Abilities Define problems, collect data, establish facts, and draw valid conclusions. Conduct and direct research into IT issues and products, as required. Perform general mathematical calculations to create or justify business cases. Analyze, evaluate, and problem‑solve. Effectively prioritize and execute tasks in a high‑pressure environment. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Education & Experience Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or a closely related field. Minimum of 5 years of related work experience. Equivalent combination of education and experience may be accepted. Preferred Certifications CCNA Cisco Certified Network Associate or equivalent Cisco Certification, COBIT 5 Foundation, Information Technology Infrastructure Library (ITIL). Physical Requirements/Working Conditions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Work is performed primarily in a standard office environment and includes frequent interaction with City staff. The essential functions of this position require sufficient physical ability and mobility to work in an office or virtual setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components; occasional inspection of cables in floors and ceilings; lifting and transporting of moderately heavy objects, such as computers and peripherals; and to hear and verbally communicate to exchange information. Includes on‑call availability as needed, nights and weekends on occasion. May also be required to operate a City vehicle, on occasion and travel for work as required. Salary Full Range: $84,299-$126,448 #J-18808-Ljbffr