Technical Program Coordinator

Now Hiring: Technical Program Coordinator Location: Dearborn, MI Pay Rate: $37.94/hour Schedule: Hybrid (4 days onsite, 1 day remote) Drive innovation, optimize enterprise Salesforce solutions, and lead the future of customer service technology. We're seeking an experienced Salesforce professional to oversee a complex multi-cloud environment, lead platform strategy, and ensure business value through scalable, secure, and efficient solutions. Key Responsibilities Own Salesforce platform administration, governance, and roadmap planning. Review solution designs, user stories, releases, and architecture recommendations. Lead AI and Agentforce initiatives, including use case evaluation and ROI tracking. Manage implementation partners, project scope, quality, and delivery timelines. Gather business requirements and translate them into prioritized product backlogs. Support user management, security permissions, reports, dashboards, and workflow automation. Monitor platform adoption, KPI performance, and continuous improvement efforts. Collaborate with business leaders, developers, architects, and technology partners. Qualifications Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent experience. 5+ years of Salesforce experience. 2+ years as a Platform Owner, Product Owner, Lead Administrator, Technical Account Manager, or similar leadership role. Strong experience with Salesforce Service Cloud. Knowledge of Field Service, Data Cloud, AI/Agentforce, integrations, and enterprise platform governance. Experience managing third-party implementation partners and Agile delivery environments. Strong business analysis, process mapping, and stakeholder management skills. Benefits Medical, dental, vision, and pet insurance 401(k) Retirement Savings Plan Employee Assistance Program (EAP) Commuter/Parking Accounts People Perks Health Savings Account (HSA) AD&D Insurance Ready to lead enterprise Salesforce transformation and make a measurable impact? About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at #J-18808-Ljbffr Advantage Technical