High School Site Program Manager - Level I

Overview Job Title: Site Program Manager Status: Full Time, Exempt Job Summary: The Site Program Manager (SPM) is the on‑site leader of a Think Together educational program conducted on a partner‑school campus. The SPM oversees all aspects of the state‑wide recognized after school program ensuring it meets educational and recreational requirements, operates safely and efficiently, and functions in accordance with policies and operational procedures. The SPM is responsible for student safety and site operations. The SPM ensures program quality to provide a positive student experience, fosters positive partner relationships through effective communication both internally and externally while aligning with the school day to uphold program satisfaction. The SPM is responsible for meeting and maintaining the Average Daily Attendance (ADA) the site is funded/contracted for. This role requires an individual who can manage multiple components and funding streams and be available at varying times including, but not limited to, before school, after school, non‑instructional days, and weekends (Saturdays, summer, and winter). The SPM supervises all Think Together Program staff and volunteers who work on site, ensures all administrative and documentation requirements are met, and is the primary contact and liaison between Think Together and students, parents, school administration, donors, visitors, and other collaborators. The SPM ensures compliance with all the terms of the agreement between Think Together and the school district and manages adherence to program requirements established by the program model and any funding stipulations. The SPM position has two (2) job level roles as noted in the matrix below. The role qualifiers are differentiator attributes that guide job level titles per SPM and are general, not finite. (For example, numbers below are approximate, not explicit). Level 1 may perform the role at dual sites. Job Level Guide Level I Student Attendance Goal: 84 – 207 Program Leaders (Number of PL Oversight): 4 – 10 Site Level Complexities (qualifiers): Headcount, Attendance Goal, Number of Services, hours of service Level II Student Attendance Goal: 208 – 419 Program Leaders (Number of PL Oversight): 11 – 20 Site Level Complexities (qualifiers): Headcount, Attendance Goal, Number of Services, hours of service Essential Duties and Responsibilities Manage successful day‑to‑day site operations and program activities. Ensure that all program activities operate consistently and ethically within the mission and values of Think Together and align with the four core agreements: Be responsible, Be respectful, Be safe, and Have fun. Monitor and assess the success of the Think Together program including participation levels, quality of activities, behaviors, and student achievement for continued quality improvement. Implement all Think Together Program Design and other program expectations. Implement a comprehensive curriculum, including lessons and activities, which ensures the academic success of students. Ensure Program quality and provide training and coaching to all staff to understand all routines, procedures, and program design. Provide all staff with printed lessons, materials and supplies for implementation, and ensure student engagement. Effectively train and supervise the site team on academic and enrichment instructional practices for student academic success and engagement. Provide ongoing coaching to all direct reports. Demonstrate a positive work environment and team ethic. Ensure a safe and healthy environment for students and staff daily. Implement all safety guidelines per Think Together/district policies and procedures, including school safety plans and incident reporting. Interview, recommend, supervise, train, discipline, and terminate Think Together site staff. Ensure sustainability of all funding sources by complying with mandatory goals set forth by funding source, e.g., attendance targets (ADA), grants, etc. Maintain accurate, complete, and timely records of all student enrollment data through the student database. Ensure each site meets Average Daily Attendance (ADA) and follows all data and attendance policies. Ensure accuracy of data entry, attendance taking, and confidentiality of student records. Maintain accurate program records and follow operational reporting procedures. Maintain a high level of confidentiality and will not disclose any sensitive information related to the Program, the students, families, staff, etc. Meet metrics and deliverables to ensure successful performance and goal achievement. Effectively implement student assessments and evaluations for student and program improvement. Communicate regularly with school principal and faculty to collaborate and align on both school and Think Together academic goals and initiatives. Keep school administrators, school staff, and parents informed on program activities and daily incidents. Provide excellent customer service to all internal and external stakeholders; foster effective working relationships and attend school meetings as required. Create and thrive on open communication between team members and stakeholders for continued self‑improvement and skill development. Woork cooperatively and collaboratively with partners, staff, public officials, private sector officials, parents, and community leaders. Communicate effectively both orally and written and demonstrate sensitivity to target audience. Manage site level budgets. Ensure accurate approval of all timecards for direct reports, according to pay practice policies. Implement other human resource policies and procedures. Attend SPM meetings in‑person and/or virtually, other meetings, and training, as requested. Implement other plans or requirements related to Program quality, customer experience and business needs. Manage and meet all deadlines established and as assigned. Preferred Skills and Qualifications Strive for self‑improvement that includes knowledge and skill development. Ability to speak and write Standard English appropriate in a public‑school setting. Excellent communication, time management and organizational skills. Comfortable with public speaking and providing direction. Strong time management skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Perform other duties as assigned. Qualifications and Requirements Education and Experience Level 1 High School Diploma or G.E.D required. Bachelor’s degree highly preferred. 1–2+ years of experience working in education/youth programs. At least 1+ year in a supervisory or leadership position is required and 2+ years highly preferred. Internal Candidate: Completion of Think Together Build the Bench Program for SPM preferred. Previous classroom experience required. Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing. Excellent program management skills, including demonstrated record of completing tasks on time and within budget. Bilingual / Bi‑cultural (Spanish) may apply in some districts. CPR/First Aid certified or ability to obtain within first 60 days of hire. Satisfactory TB skin test. Passing background check (DOJ & FBI). Level 2 High School Diploma or G.E.D required. Bachelor’s degree highly preferred. 2–3+ years of experience working in education/youth programs. At least 2+ years in a supervisory or leadership position is required and 3+ years highly preferred. AA or vocational certificate related to the position. Internal Candidate: Completion of Think Together Build the Bench Program for SPM preferred. Previous classroom experience required. Strong ability to communicate with students, parents, school staff and faculty both verbally and in writing. Excellent program management skills, including demonstrated record of completing tasks on time and within budget. Bilingual / Bi‑cultural (Spanish) may apply in some districts. CPR/First Aid certified or ability to obtain within first 60 days of hire. Satisfactory TB skin test. Passing background check (DOJ & FBI). Compensation: $70,305 Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. #J-18808-Ljbffr