Property Manager/ Maintenance

Job Description

Job Description

Benefits/Perks

• Careers Advancement Opportunities 
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a dynamic Property Manager to join the team at our successful property management company. The Property Manager is responsible for directly managing all aspects of their assigned commercial and/or residential properties. As a successful Property Manager, your goals are to maintain high occupancy rates, maximize profitability, and maintain a high level of satisfaction for both the property owner and tenant. If you are passionate about making a difference in people’s lives and thriving in a fast-paced environment, we’d like to meet you.

Property Management Responsibilities

• Manage daily property operations and serve as the primary point of contact for current and prospective residents. 
• Provide professional and courteous customer service and respond to resident questions, concerns, complaints, and maintenance requests. 
• Advertise vacant units/spaces and coordinate property tours and open houses for prospective residents. 
• Show available units/spaces and provide information regarding rental requirements, property features, and available amenities. 
• Process rental applications and qualify prospective residents through required background checks, references, and company screening procedures. 
• Ensure all required approvals are obtained before allowing a new resident to take possession of a unit or space. 
• Handle move-ins, move-outs, lease renewals, lease documentation, and authorized leasing negotiations. 
• Collect and process rent and other payments and provide receipts as required. 
• Maintain accurate resident, applicant, occupancy, payment, property, and operational records. 
• Monitor vacancies and promptly report move-ins, move-outs, and occupancy changes to the corporate office. 
• Maintain knowledge of the local rental market and relevant housing trends. 
• Conduct regular property inspections and identify maintenance, repair, safety, lease compliance, or operational concerns. 
• Coordinate necessary maintenance and repairs with authorized vendors and contractors. 
• Monitor and report lease violations, unauthorized occupants, incidents, and other significant property concerns to management. 
• Prepare or assist with resident notices and property-related communications as directed by management. 
• Follow established company SOPs for tenant screening, approvals, leasing, purchasing, payments, documentation, and property operations. 
• Follow all applicable Equal Housing Opportunity/Fair Housing requirements, local laws, and company policies. 
• Maintain confidentiality of resident, applicant, employee, and company information. 
• Provide administrative support and perform other duties as assigned by management.

Maintenance & Property Upkeep

• Perform routine maintenance and minor repairs throughout the property. 
• Respond promptly to maintenance requests and emergencies. 
• Perform basic plumbing, electrical, carpentry, painting, and general repair work within the employee's training and authorization. 
• Inspect common areas, vacant units/spaces, buildings, equipment, and property grounds regularly. 
• Maintain clean and presentable common areas, offices, facilities, and grounds. 
• Perform landscaping and general grounds maintenance as needed. 
• Identify repairs that require specialized contractors and report them to management. 
• Assist vendors and contractors with property access and coordinate authorized work. 
• Conduct preventive maintenance and document completed work. 
• Maintain tools, equipment, and maintenance supplies in an organized and safe manner.
• Immediately report significant safety hazards, property damage, utility problems, or emergency conditions. 
• Follow all company safety procedures and applicable regulations.

Qualifications

• Previous property management, RV/mobile home park, hospitality, maintenance, or similar experience preferred. 
• General knowledge of basic property maintenance and repairs. 
• Strong customer service and communication skills. 
• Ability to remain professional when handling resident concerns or difficult situations. 
• Ability to follow established SOPs and management instructions. 
• Strong organizational and recordkeeping skills. 
• Ability to prioritize multiple responsibilities and respond to urgent property needs. 
• Basic computer, email, and property-management software skills. 
• Ability to work independently with appropriate communication and oversight from management. 
• Valid driver's license may be required depending on property responsibilities.