Healthcare Navigator

Job Description

Job Description

Healthcare Navigator

Job Summary:

We are seeking a compassionate and proactive Healthcare Navigator to join our team at ThrYve Teams in Brooklyn, NY. As a key member of our organization, you will play a vital role in ensuring that every child has access to the support they need to advance and develop in a way that is tailored to their unique needs. With your exceptional communication and interpersonal skills, you will promote awareness of our services and resources within the community, distribute approved educational materials, and provide general information about our services and available resources.

Responsibilities:

• Promote awareness of our services and resources within the community

• Distribute approved educational and marketing materials

• Attend community events, health fairs, and outreach activities

• Provide general information regarding our services and available resources

• Direct interested individuals to authorized staff for screening, eligibility review, and enrollment processes

• Maintain records of outreach activities as required

• Represent the organization professionally and ethically at all times

• Willing to drive your own car preferred

Compliance Requirements:

• Comply with all federal, state, and local laws, including HIPAA and Medicaid program requirements

• Do not offer, provide, solicit, or accept gifts, incentives, payments, or anything of value in exchange for referrals, member enrollment, or utilization of services

• Do not guarantee eligibility, enrollment, approval, or receipt of services

• Do not conduct screenings, assessments, eligibility determinations, care management activities, or service authorizations unless specifically trained and authorized

• Protect confidential information and follow all privacy and security policies

• Immediately report any compliance concerns to management

Qualifications:

• Strong communication and interpersonal skills

• Ability to engage with community members in a professional manner

• Experience in outreach, customer service, healthcare, or social services preferred

• Ability to work independently and maintain professionalism in community settings

What We Offer:

• Competitive annual salary of $50,000

• Opportunity to make a meaningful impact in the lives of children and families in Brooklyn

• Collaborative and supportive work environment with a team of dedicated professionals

• Professional development opportunities to enhance your skills and knowledge

If you are a motivated and compassionate individual who is passionate about promoting access to healthcare services, we encourage you to apply to this exciting opportunity.