Front Desk Associate - Mathnasium
$18 - $24 per hourMathnasium (ID: 2414601)
Job Description
Job Description
Position Overview
Customer Service & Communication
- Greet students and families warmly as they arrive and depart.
- Answer phone calls, emails, and text messages promptly and professionally.
- Assist with scheduling, rescheduling, and cancellations.
- Provide information about Mathnasium programs to walk-ins and inquiries.
- Manage student check-in and check-out at the front desk.
- Maintain accurate attendance and scheduling records in Radius (or similar CRM).
- Process payments and assist families with billing questions.
- Support completion of enrollment paperwork and digital forms.
- Keep the reception area neat, organized, and welcoming.
- Assist the Center Director with lead follow-ups and parent reminders.
- Organize and restock materials for instructors (binders, worksheets, manipulatives).
- Track supplies and alert leadership when reordering is needed.
- Support coordination of local events such as Math Nights and community fairs.
- Friendly, approachable personality with excellent communication skills.
- Strong organizational abilities and attention to detail.
- Comfortable handling multiple tasks in a fast-paced environment.
- Experience in customer service, front desk, or office administration preferred.
- Basic math comfort a plus (not required).
- Part-time: 1525 hours per week, primarily during afternoons, evenings, and some weekends.
- Compensation: $18$24/hour, depending on experience and location
Vacancy posted 21 days ago
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