Health Information Management Clerk

Job Description

Your experience matters


Highpoint Health - Winchester with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Health Information Management Clerkjoining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.


More about our team


Join a close-knit Health Information Management team where collaboration and teamwork are part of the everyday culture. Our experienced team members are cross-trained to support one another, share responsibilities and provide coverage when needed. You'll join a welcoming department where employees work together, communicate across the hospital and take pride in maintaining accurate, accessible and confidential patient health information.

How you'll contribute


A Health Information Management Clerkwho excels in this role:

• Processes outpatient and Emergency Room medical record documentation from the Winchester and Sewanee facilities.
• Sorts and organizes medical record paperwork and identifies appropriate documentation for inclusion in the electronic medical record.
• Prepares and accurately scans applicable documentation into the Meditech electronic medical record system.
• Reviews and processes ER documentation, which represents a significant portion of the position's daily workload.
• Assists with Release of Information (ROI) requests received by the department in accordance with established procedures and privacy requirements.
• Participates in the department's rotating "fax day," reviewing and appropriately processing incoming fax requests and documentation.
• Completes the department's monthly end-of-month death report.
• Assists with incoming department phone calls and appropriately responds to or routes inquiries.
• Provides courteous assistance to patients, visitors and other walk-in customers presenting to the HIM department.
• Maintains HIPAA standards and protects the confidentiality and security of protected health information at all times.
• Works collaboratively within a cross-trained HIM team and provides coverage for other departmental functions as needed.
• Performs other HIM-related duties as assigned.

What we're looking for
Applicants should have a high school diploma or equivalent, required. Additional requirements include:

• Basic computer proficiency and ability to learn electronic medical record systems.
• Strong attention to detail, organization and accuracy when handling medical records.
• Effective communication and customer service skills, including the ability to assist callers and walk-in customers.
• Ability to handle confidential and protected health information appropriately.
• Ability to work both independently and collaboratively as part of a cross-trained team.
• Previous healthcare experience preferred, but not required.
• Previous HIM, medical records, hospital, nursing home/long-term care or other healthcare administrative experience is a plus.
• Familiarity with healthcare documentation, such as physician orders, is preferred.
• Previous experience with Meditech or another electronic medical record system is a plus.

Schedule: Full-Time - Monday-Friday, 8:00am - 4:30pm On-site

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

More about Highpoint Health - Winchester with Ascension Saint Thomas

Highpoint Health - Winchester with Ascension Saint Thomasis fully accredited by The Joint Commission and, together with the Sewanee campus, has earned The Joint Commission's Gold Seal of Approval® and the American Stroke Association's Heart-Check mark for Acute Stroke Ready Hospital Certification, reflecting its commitment to providing high-quality stroke care close to home.

EEOC Statement


"Highpoint Health - Winchester with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health - Winchester with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.