Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Telecommunicator

Spring Independent School District

Job Title

Telecommunicator

Reports To: Lead Telecommunicator

Wage/Hour Status: Nonexempt

Pay Grade: Police 1

Primary Purpose:

The Telecommunicator receives emergency and nonemergency calls and reports, monitors video surveillance systems, and dispatches personnel according to district procedures. He/she also relays information based on the nature and urgency of the situation and respond appropriately to situations that may develop. The Telecommunicator performs a full range of radio-telephone operational duties in a 24-hour facility, and is subject to mandatory overtime hours.

All employees of Spring ISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.

Qualifications:

Required:

  • High school diploma or GED
  • Have or obtain a Basic Telecommunicator Proficiency Certificate from the Texas Commission on Law Enforcement (TCOLE) within one year of employment
  • Must be able to work on a shift basis; must be able to work on weekends and on holidays; must be able to work overtime on short notice
  • Pass a both a medical and psychological exam where the costs are paid by the applicant

Preferred:

  • At least one year of public safety call center experience
  • Bilingual (Spanish)

Special Knowledge/Skills:

  • Effective telephone and communication skills, especially listening skills
  • Ability to receive and give verbal instructions clearly and effectively
  • Ability to concentrate on a task and remain alert during long periods of routine activity
  • Ability to perform multiple tasks simultaneously, make quick decisions, and apply established general parameters to specific situations
  • Ability to read and interpret documents, including safety rules, operating and maintenance instructions, and procedures manuals
  • Proficient map reading skills
  • Proficient skill in using Microsoft Office Suite (Word, Excel, PowerPoint) and office equipment (e.g., computer, copier)

Major Responsibilities and Duties:

  • Maintain confidentiality of information and data related to department and district operations.
  • Operate telephone, multi-channel two-way radio, teletype, door and gate controls, camera system, alarm systems, radio recording system, and various other public safety related equipment.
  • Gives and receives information such as options, technical direction, instructions and reporting results. May handle escalated issues passed on from coworkers or subordinates.
  • Maintains good customer relationships. Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up.
  • Maintain continuous radio contact with police and security officers. Dispatch security personnel for intrusion or trespass, fire alarms, and emergency situations.
  • Interpret and code data for transmission, transmit radio messages to field units, and dispatch police and security personnel and equipment.
  • Relay information and messages to and from emergency sites, departments, outside agencies, and to all others requiring notification.
  • Calm distressed citizens on the phone; evaluate, prioritize and sequence incoming information and determine units to send to an emergency.
  • Notify other departments of needed support services pursuant to established procedures or instructions of supervisors.
  • Monitor district/campus activity using video surveillance equipment and alarm systems to detect emergency situations.
  • Monitor computerized 9-1-1 system and emergency elevator phone lines.
  • Identify and respond to developing situations alerting appropriate district staff, authorities, and emergency personnel according to established procedures.
  • Coordinate with other enforcement agencies or departments to obtain additional help as needed.
  • Notify maintenance personnel of after-hours systems alarms.
  • Record details of calls, dispatches, and messages in accordance with district standards and federal, state, and local requirements.
  • Compile, prepare, maintain and file all reports, records, files, and other documents as required.
  • As requested, retrieves needed information regarding driver's licenses, vehicle registrations, warrants, etc. from a National Criminal Justice Information computer.
  • Complies with all transportation and safety, federal, state and Spring ISD board policies and regulations.
  • Performs other duties as assigned.

Working/Special Conditions:

This position requires a person that is able to maintain emotional control under stress. The usual and customary methods of performing this job require the following: ability to work in a fast-paced, high-intensity work environment efficiently and effectively with frequent interruptions. Work in close proximity with others and often exposed to sounds and noise levels that are distracting. Job may require prolonged periods of time sitting, reaching and repetitive hand motions; prolonged use of computer, copier, radio and telecommunication equipment or systems, video surveillance equipment, multiline telephone system. Prolonged irregular hours. Must be willing and able to work any shift, including nights, weekends and holidays as the dispatch center operates 24 hours a day, 7 days a week.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Spring Independent School District
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Telecommunicator in Houston, TX vacancy
  •  ...customer service environment or a high stress environment is required.Substitutions: A Certificate of Completion in Public Safety Telecommunicator from Houston Community College, or an equivalent certification from another accredited continuing education program that meets... 
    Suggested
    Full time
    Work at office
    All shifts
    Shift work
    Night shift
    Rotating shift

    Houston Staffing

    Houston, TX
    3 days ago
  • $2,000 per month

     ...Position Overview Applications accepted from: ALL PERSONS INTERESTED Job Classification: SENIOR POLICE TELECOMMUNICATOR Posting Number: 25407 Division: EMERGENCY COMMUNICATIONS Reporting Location: 5320 NORTH SHEPHERD Workdays & Hours: VARIOUS SHIFTS/ROTATING HOURS *Subject... 
    Suggested
    Rotating shift

    City of Houston

    Houston, TX
    4 days ago
  • Job TitleTelecommunicatorReports To: Lead TelecommunicatorWage/Hour Status: NonexemptPay Grade: Police 1Primary Purpose:The Telecommunicator receives emergency and nonemergency calls and reports, monitors video surveillance systems, and dispatches personnel according to... 
    Suggested
    Work at office
    Local area
    Shift work
    Night shift

    Spring Independent School District

    Houston, TX
    1 day ago
  • Contractor Liaison and Supervisor Serve as the principal liaison between the Contractor and Government representatives, supervise and train contract personnel and ensure compliance with all contract provisions. Dedicated to serve solely at the Medical Facility during administrative...
    Suggested
    Contract work
    Part time
    For contractors
    Local area
    Long distance
    Shift work

    Innovation At Work

    Houston, TX
    1 day ago
  • Position Overview Operators should assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of ...
    Suggested
    Part time
    Local area
    Long distance
    Shift work

    Innovation At Work

    Houston, TX
    3 days ago
  • $77k - $202k

    Industry/SectorHI X-SectorSpecialismBenefitsManagement LevelSenior AssociateJob Description & SummaryThe OpportunityAs a Health Data Science Consultant- Senior Associate, you will engage with clients to analyze workforce data, identify trends, and develop predictive models...
    Full time
    H1b

    PwC

    Houston, TX
    4 days ago
  • Summary About the Position: This position is located at CBMH SCHERTZ, Fort Sam Houston, Texas. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan...
    Permanent employment
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Relocation package
    Shift work
    Rotating shift
    Afternoon shift

    Military Treatment Facilities under DHA

    Houston, TX
    21 hours ago
  • Job Summary Perform wide variety of activities associated with onsite installation of telecommunication infrastructure. Relies on general instruction and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Complete tasks required...
    Immediate start

    AllCom Global Services / STRANTECH

    Houston, TX
    3 days ago
  • $128k - $252.5k

    Position Summary Join Deloitte’s Human Capital practice and help organizations navigate complex challenges across the healthcare ecosystem. As an Actuarial Senior Consultant, you will apply actuarial, strategic, and analytical experience to help clients evaluate ...
    Work at office
    Local area
    Visa sponsorship

    Deloitte

    Houston, TX
    21 hours ago
  • BenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel...
    Full time
    Work experience placement
    Monday to Friday
    Flexible hours
    Afternoon shift

    Legacy Community Health

    Houston, TX
    21 hours ago
  • $18 - $25 per hour

    Job Description Job Description Cable Technician - $18-$25/hr - DOE We are currently hiring Cable Technicians with 2+ years of experience performing low voltage cable installation in a commercial environment. Candidates are encouraged to apply ASAP as we have an...
    Weekly pay
    Permanent employment
    Temporary work
    For contractors
    Currently hiring
    Immediate start

    Outsource

    Houston, TX
    8 days ago
  • Job Description Job Description Job Description OmniOn Power currently has a Telecommunications Installer DC (Level III) opportunity available. This role will be 100% remote with overnight travel to customer sites in a regional area.  Periodic travel may be...
    Work at office
    Remote work
    Visa sponsorship
    Work visa
    Shift work
    Night shift
    Afternoon shift

    OmniOn Power

    Houston, TX
    25 days ago
  • $21 - $26 per hour

    Job Title Pay Range: $21hr - $26hr Requirement/Must Have: ~3+ years of experience in enterprise data centers or structured cabling. ~ Experience with copper and fiber cabling. ~ Experience with patch panels and cable management. ~ Experience with rack ...
    For contractors
    Work at office

    Cynet Systems

    Houston, TX
    21 hours ago
  • Job Description Our client is a long-established Texas contractor with a dedicated technology division supporting large commercial construction projects throughout the state. Their teams install the communications infrastructure that powers office buildings, healthcare...
    For contractors
    Work at office
    Local area
    Monday to Friday

    Trade Star LLC

    Houston, TX
    4 days ago
  • $20.5 per hour

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted...
    Apprenticeship
    Work experience placement
    Local area
    Immediate start
    Visa sponsorship

    Spectrum

    Bellaire, TX
    3 days ago
  • Low Voltage Cabling Technician (Commercial) Location: Houston, TX Job Type: Full-Time Position Summary We are seeking a skilled and dependable Low Voltage Cabling Technician to join our team. This position is responsible for the installation, termination, testing, and ...
    Hourly pay
    Full time
    Work at office

    ESP ENTERPRISES INC.

    Houston, TX
    21 hours ago
  • $26 - $30 per hour

    Travel Cable Technician Location: Houston, TX Pay rate: $26-30/HR Company Summary: Our client is a proven leader in the communications industry, offering a professional level of cabling expertise to their partners. Having been around for over forty years, our client...
    Long term contract
    Work experience placement
    Work at office
    Night shift

    NSC Staffing

    Houston, TX
    2 days ago
  • Summary We are seeking a Cable Technician to support low-voltage installations on commercial construction sites. This role involves pulling and routing data cables, assisting with installation of support structures, and ensuring work is completed safely and efficiently...

    AMSYS Talent

    Houston, TX
    3 days ago
  • $18 - $25 per hour

    Cable Technician - $18-$25/hr - DOE We are currently hiring Cable Technicians with 2+ years of experience performing low voltage cable installation in a commercial environment. Candidates are encouraged to apply ASAP as we have an immediate need in the Houston Area....
    Weekly pay
    Currently hiring
    Immediate start

    Outsource

    Houston, TX
    21 hours ago
  • $26 - $30 per hour

    Job Title: Travel Cable Technician Location: Houston, TX Pay rate: $26-30/HR Company Summary : Our client is a proven leader in the communications industry, offering a professional level of cabling expertise to their partners. Having been around for over forty...
    Long term contract
    Work experience placement
    Work at office
    Night shift

    NSC

    Houston, TX
    1 day ago
  • $18 - $25 per hour

    Structured Cabling TechnicianAs a Structured Cabling Technician, you will be responsible for installing, maintaining and repairing cable infrastructure in a low voltage environment. The ideal candidate will be able to meet the physical demands of the work site as well ...
    Full time
    Relocation

    Facility Solutions Group

    Houston, TX
    1 day ago
  • Job Description Job Description Summary: Under the direction of the Lead Switchboard Operator of the Communications Department, the Communications Operator is responsible for ensuring the answering of all inbound and operator telephone calls in a timely manner. ...
    Relief
    Immediate start
    Long distance
    Shift work

    St. Josephs Medical Center

    Houston, TX
    2 days ago
  • MP Nexlevel, LLC is seeking a Data Center Technician in Houston, Texas. The role involves installing and maintaining structured cabling and network infrastructure within data centers. Ideal candidates should have strong problem-solving skills, a high school diploma, and...

    MP Nexlevel

    Houston, TX
    21 hours ago
  • $130 per day

    Job Description Job Description Join our Team as a Traveling Telecommunications Tower Technician!! Are you looking for a challenging and rewarding career in the telecommunications industry? Do you have a passion for working at great heights and a desire to expand...
    Daily paid
    Relocation package

    Capital Tower & Communications, Inc.

    Houston, TX
    4 days ago
  • Customer Service Representative The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an ...
    Part time
    Work at office

    Houston Community College

    Houston, TX
    2 days ago
  • Dispatcher Manager We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic...
    Full time
    Work at office

    East Coast Warehouse

    Houston, TX
    4 days ago
  • Great company. Great people. Great opportunities. As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional...
    Hourly pay

    U R

    Houston, TX
    2 days ago
  • $16 per hour

    Job Description Job Description Customer Service Clerk /$16.00 per hr. | Monday – Friday, |8:00 am – 5:00 pm /3–4-month Contract / 77023 Wayside area What Matters Most: Competitive Pay of $16.00 per hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM Contract...
    Hourly pay
    Weekly pay
    Contract work
    Work at office
    Monday to Friday

    The Reserves Network Inc

    Houston, TX
    a month ago
  • $18 - $25 per hour

    Structured Cabling Technician As a Structured Cabling Technician, you will be responsible for installing, maintaining and repairing cable infrastructure in a low voltage environment. The ideal candidate will be able to meet the physical demands of the work site as well...
    Full time
    Relocation

    Facility Solutions Group

    Houston, TX
    2 days ago
  • $60k - $70k

    We’re partnering with a fast-growing logistics and transportation company in Houston to find an experienced Dispatcher to join their team. This is a great opportunity for someone with a background in dispatch, trucking, freight, or logistics who wants to take on more responsibility...
    Work at office
    Work from home

    EIKON-X

    Houston, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Telecommunicator. Be the first to apply!