Director Regional Sales

Job Summary

The Director of Regional Sales leads regional group insurance sales operations develops broker relationships and drives sales growth retention and profitability. This role manages a team of sales representatives and potentially sales managers develops territory strategies oversees team performance and partners with underwriting and internal departments to deliver high-quality service and achieve regional business goals.

Key Responsibilities

• Develop and execute regional sales strategies to increase premiums case count customer retention and profitability.
• Build and maintain relationships with brokers clients and prospects within the assigned territory.
• Identify market opportunities and prioritize sales activities in collaboration with business leaders.
• Present insurance products and recommendations cross-sell offerings and follow up on opportunities to close sales.
• Coordinate sales strategies across group insurance voluntary benefits absence management and related business lines.
• Ensure compliance with administrative procedures underwriting guidelines and company policies.
• Provide guidance on escalated service concerns and support the implementation of new business.
• Maintain accurate lead call follow-up and opportunity records in the customer relationship management (CRM) system.
• Analyze and submit sales and production reports to leadership.
• Partner with underwriting and internal teams to support profitable business and resolve customer issues.
• Lead and develop a regional team typically consisting of 59 sales representatives and potentially sales managers.
• Oversee employee performance hiring development promotions and other personnel decisions in accordance with company policies.
• Promote company values a positive work environment and service excellence.
• Coach sales representatives to achieve goals across assigned product lines.
• Participate in strategic initiatives and continuous improvement projects.
• Manage regional sales operations while maintaining a limited personal sales-production responsibility.
• Travel nationally as required.

Required Qualifications

• Bachelors degree in a related field.
• At least 5 years of group insurance sales experience.
• At least 3 years of management experience.
• Required Group Life and Health licenses.
• Strong knowledge of group insurance products claims practices administrative procedures and policy provisions.
• Demonstrated leadership staff development and performance management skills.
• Excellent communication presentation negotiation and problem-solving abilities.
• Strong customer relationship management and stakeholder-influencing skills.
• Excellent organization follow-up prioritization and multitasking abilities.
• Ability to work effectively in a fast-paced collaborative environment.
• Ability to maintain confidential information and exercise sound judgment.

Preferred Qualifications

• AHIP LOMA and/or CEBS credentials.
• Experience developing broker relationships and managing regional insurance sales teams.