Barista Shift Lead

Job Description

Job Description

Job Title: Barista & Shift Manager

Location: Annapolis Junction. Maryland
Reports to: Store Manager / Owner

Position Summary:
We are seeking a skilled, customer-focused Barista & Shift Manager to join our team. In this dual role, you will deliver exceptional coffee and beverage service while leading shifts, ensuring smooth operations, and maintaining a positive, welcoming environment for both customers and staff.

Key Responsibilities:

• Prepare and serve high-quality espresso drinks, coffee, tea, and specialty beverages with consistency and speed.
• Deliver outstanding customer service, build rapport with guests, and handle customer concerns professionally.
• Lead and supervise the team during your shift, including coaching, directing workflow, and maintaining standards.
• Oversee daily operations such as opening/closing procedures, cleanliness, and food/beverage safety compliance.
• Manage shift inventory, restocking, and waste minimization.
• Uphold brand standards for drink quality, presentation, and service excellence.
• Support training of new baristas and promote a positive team culture.

Requirements:

• 1+ years of barista experience in a specialty coffee shop (preferred).
• Previous shift lead or supervisory experience in food/beverage service.
• Strong knowledge of coffee, espresso techniques, and drink recipes.
• Excellent customer service skills with a friendly, upbeat personality.
• Ability to work flexible hours, including early mornings, afternoons, weekends, and holidays.
• Reliable, detail-oriented, and able to perform well in a fast-paced environment.
• ServSafe and/or food handler certification (or willingness to obtain).

Compensation: Competitive hourly rate + tips.

If you’re passionate about coffee, love leading a team, and thrive in a fast-paced café environment, we’d love to hear from you!