STORE MANAGER

Position Purpose Store Managers (SMs) are accountable for leading profitable operations of their store. SMs are responsible for executing the three focal points of the company’s retail strategy: customer service, in‑stock, and store appearance. They are responsible for achieving profitability by coaching and developing associates to drive sales through great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition, and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company’s retail strategy and ensure its execution through strategic planning and timely follow‑up. They must stay ground‑engaged by taking an active role in all aspects of the business, including sales and profit drivers, operational excellence, and the people side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings, and staff meetings with associates. SMs develop leaders and build a deep talent bench for store leadership positions, leading by example as a champion of people while delivering consistent results in sales, service, and profitability through operational excellence. Key Responsibilities Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store’s direction, and resolve issues; ensure execution of the company’s strategy through Playbooks and Priority Communications. Analyze and interpret sales and financial reporting to assess opportunities and determine successes in department’s key areas, and provide guidance to store team to consistently improve. Review and analyze store’s shrink and safety performance, identify trends, and implement appropriate game plans for improvement. Conduct store walks with Assistant Store Managers and Department Supervisors to assess sales, service, and profitability opportunities, and create effective game plans. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution. Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; monitor associate engagement levels and drive employer of choice initiatives; empower and inspire associates to make an emotional connection with customers and the community. Teach, coach and train store management and Associates on operational processes, merchandising standards, store appearance and profitability; train store leadership teams on creating a safe working environment and a culture of operational excellence; guide store leadership teams to achieve alignment and operational improvements. Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; evaluate in‑stock levels of merchandise and ensure follow‑through by store management on resolving out‑of‑stocks; maximize turns by driving Green/Reduced Tag and Clearance processes. Direct Manager / Direct Reports Position reports to District Manager. Position has 4‑9 direct reports. Travel Requirements Typically requires overnight travel less than 10% of the time. Physical Requirements Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions Located in a comfortable indoor area; conditions could produce mild discomfort on occasion. Minimum Qualifications Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications At least 3 years prior merchandising and/or operational experience. At least 3 years leadership experience, preferably big‑box retail. Ability to work a flexible, minimum 55‑hour weekly schedule. At least 2 years prior merchandising and/or operational experience. At least 2 years leadership experience, preferably retail. Minimum Education High school diploma and/or GED. Preferred Education No additional education. Minimum Years of Work Experience 2 years. Preferred Years of Work Experience No additional years of experience. Minimum Leadership Experience None. Preferred Leadership Experience None. Certifications None. Competencies Ability to interpret sales reporting documents. Experience in leveraging sales and profit opportunities through shrink management and safety performance. #J-18808-Ljbffr