Senior Instructional Designer

Requisition ID # 173826


Job Category: Human Resources


Job Level: Individual Contributor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Livermore; San Ramon

Department Overview

Enterprise Health and Safety (EH&S) consists of PG&E's Regional Safety, Occupational Health and Safety, Transportation and Contractor Safety, PG&E's Safety Excellence Management System (PSEMS), Enterprise Corrective Action Program (eCAP), and PG&E Academy. The team collaborates with our enterprise partners to implement safety programs to support the regional safety model, workforce safety (including contractor safety), public safety and transportation safety. The team develops and maintains safety standards, assesses enterprise safety culture, and oversees PSEMS. Additionally, the EH&S team facilitates the enterprise corrective action program, an Enterprise Program that is trusted, valued, and effectively used to identify, evaluate, trend, and track resolution of known and perceived issues. Finally, the PG&E Academy ensures our coworkers have the knowledge and skills to safely and compliantly perform their work through strategically developed and delivered training programs.


Position Summary

PG&E Academy is looking for a Senior Instructional Designer to join our PG&E Academy Curriculum Development Team. This role works closely with the development team and clients to develop and maintain the learning content, tools, systems, and programs that support our employee's ability to safely and efficiently perform their work and job tasks. This is accomplished via a wide range of methodologies, delivery mechanisms and formats to meet specific business needs. The Instructional Designer will work closely with subject matter experts as well as internal and external stakeholders to translate business and performance objectives into learning and performance support solutions and to ensure that employees are trained to competence.

This position is hybrid, working from your remote office and your assigned work location based on business need.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $98,000

Bay Area Maximum: $146,000

Job Responsibilities

• Conduct needs analysis, review existing learning options, and facilitate discussions to recommend cost-effective learning and performance support solutions that meet business requirements, support change objectives, and align with industry best practices.
• Work across lines of business to complete cross functional, complex, high priority learning solutions. Requires developing recommendations and presenting to functional leadership.
• Lead and oversee the design and production of learning solutions and deliverables, working with subject matter experts and other Academy team members.
• Manage the assignment and quality of design work to ensure that the learning solution is on time, on target and on budget. Establish and hold others accountable to quality standards.
• Monitor and report out on learning effectiveness and implement changes as needed.
• Provide coaching and support to other designers.
• Provide project management, including, but not limited to, defining the project, creating the project plan, managing timeline, budget, and resources, and providing project updates. Ensure accurate reporting of status and forecasts of managed projects.
• Partner with delivery teams to ensure successful transition of curriculum from development to the classroom.

Qualifications

Minimum:

• A Bachelor's Degree in Instructional Design, Liberal Arts, or related degree /field, or equivalent work experience.
• 5 or more years of Instructional Design or Communications or Teaching or Training or Change Management or Graphic Design work experience required. Experience in designing and developing curriculum for cross-functional projects.
• Experience working on small to mid-size projects and/or training programs

Desired:

• eLearning, mLearning, and Virtual Learning design and development experience
• A strong working knowledge of instructional design for classroom, Virtual, and eLearning environments.
• Expert knowledge of the following applications/systems is preferred: MS Word, PowerPoint, Excel, Adobe Creative Studio, Articulate Suite, Questionmark, AuthorIt, video production, UPK, and web design tools
• Ability to effectively coach and mentor others
• Ability to present learning solutions and recommendations to client and team members and negotiate for win-win solutions
• Proven ability to mentor and coach Instructional Designers, perform QA reviews, and uphold Academy standards.
• Ability to review work, provide constructive feedback, and ensure learning integrity and quality.
• Strong stakeholder management skills with the ability to work effectively with SMEs, clients, instructors, and leadership.
• Experience presenting recommendations and influencing decisions with business partners

Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

• Delivering for our hometowns
• Serving our planet
• Leading with love

Our Virtues capture "who" we need to be:

• Trustworthy
• Empathetic
• Curious
• Tenacious
• Nimble
• Owners

Our Stands are "what" we will achieve together:

• Everyone and everything is always safe
• Catastrophic wildfires shall stop
• It is enjoyable to work with and for PG&E
• Clean and resilient energy for all
• Our work shall create prosperity for all customers and investors

More About Our Company

EEO
Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.