Scrum Master II

Are you ready to join a growing team? Join a collaborative Agile organization where you'll serve as a servant leader for multiple cross-functional teams, helping deliver high-quality technology solutions through Scrum, Kanban, and Agile best practices. This role is ideal for an experienced Scrum Master who enjoys coaching teams, driving continuous improvement, and fostering a culture of collaboration and innovation. Location: Buffalo, NY or Wilmington, DE Duration: 12 months Primary Responsibilities: Serve as Scrum Master for multiple Agile teams, providing servant leadership and coaching in Scrum, Kanban, and Agile methodologies. Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and team planning sessions. Promote team self-organization, accountability, transparency, and continuous improvement. Coach teams on Agile best practices including user stories, story mapping, retrospectives, ATDD, TDD, continuous integration, and information radiators. Remove organizational impediments and coordinate with stakeholders to keep teams focused on sprint goals. Leverage Agile metrics and data-informed decision-making to improve team performance and delivery outcomes. Mentor junior Scrum Masters and contribute to organizational Agile maturity. Partner with Agile leaders to strengthen Agile adoption and continuous improvement initiatives across the organization. Ensure compliance with organizational risk management, governance, and internal control standards. Scope of Responsibilities: Guide multiple cross-functional Agile teams in delivering business value through effective Agile practices. Champion continuous improvement by analyzing team metrics, facilitating collaboration, and implementing process enhancements. Utilize Agile tools including Jira, Confluence, Miro, and similar collaboration platforms to improve team visibility and productivity. Foster an environment of trust, collaboration, and high performance while supporting enterprise Agile transformation efforts. Supervisory/Managerial Responsibilities: No direct supervisory responsibility. Lead through influence, servant leadership, coaching, and accountability. Mentor less experienced Scrum Masters and support Agile best practices across teams. Education and Experience Required: Bachelor's degree and a minimum of 4 years of experience working on Agile teams, including at least 2 years as a Scrum Master; or a combined minimum of 8 years of higher education and/or professional experience, including at least 4 years on Agile teams and 2 years as a Scrum Master. Strong knowledge of Scrum, Kanban, Scaled Agile, and Team Agility Foundation principles. Experience coaching Agile teams and facilitating Scrum ceremonies. Proficiency with Jira, Confluence, Miro, and other Agile collaboration tools. Experience applying Agile metrics and data-informed decision-making to improve team performance. Excellent facilitation, communication, collaboration, and conflict resolution skills. Education and Experience Preferred: Experience in multiple technology disciplines such as Project Management, Business Analysis, User Experience, Software Development, Quality Assurance, Testing, or Deployment. Demonstrated success fostering self-organizing, high-performing Agile teams. Strong understanding of Agile, Lean, and continuous delivery principles. Experience supporting digital product development or technology transformation initiatives. Knowledge of Design Thinking methodologies. Proven ability to lead through influence in complex, cross-functional environments. Scrum Master or Agile certifications are preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest‑growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes. #J-18808-Ljbffr