Front Desk Assistant

Front Desk Assistant

The Front Desk Assistant work as a part of a customer service team within University Housing. This position provides high-quality customer service while supporting daily housing operations. The Front Desk Assistant assists residents in person, by phone, and via email; performs administrative and operational tasks; and helps create a welcoming residential environment.

Minimum Education and Experience: High school graduate or equivalent. A minimum of six months of office and/or customer service experience.

Preferred Education and Experience: Basic computer skills, including Microsoft Office – Word, Outlook, Excel

Other Qualifications: To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities: Will greet and provide excellent customer service at a front desk of a University Housing building. Provide in-person, phone, and email customer service related to Housing and resident needs. Work will include checking in residents, receiving and delivering packages/mail, and assisting with general inquiries of residents. Ability to lift up to 50 pounds. Administrative tasks. Conduct building escorts and building inspections. Assist with move-in operations. Other duties as assigned.

Physical Demands and Working Conditions: Ability to sit, stand, and walk for extended periods during assigned shifts. Ability to lift, carry, push, or pull items weighing up to 50 pounds (e.g., packages, supplies, move-in materials).

What We Can Offer: UT Dallas is an Equal Opportunity Employer that fosters an employee-friendly work environment and offers a comprehensive benefits package, including: Competitive salary, Tuition benefits, Internal training and development opportunities, Medical insurance – 100% paid employee-only coverage for full-time employees, Dental insurance, Vision insurance, Long-term and short-term disability coverage, Multiple retirement plan options, Generous paid time off, Paid holidays. All UT Dallas employees also have access to a variety of professional development resources, including memberships to Academic Impressions, LinkedIn Learning, and participation in the UT Dallas Bright Leaders Program. For full details, visit: If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!

Important Message: 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Required Documents: Resume, Cover Letter/Letter of Application

Optional Documents: Veteran Employment Preference - Form DD-214