Retail Associate

GardenWorx is a leading garden center with two locations on Long Island. We specialize in providing high-quality plants, gardening supplies, and expert advice to help our customers create beautiful and thriving gardens. Our Riverhead location is known for its extensive selection of plants, tools, and garden accessories, along with exceptional customer service.

Job Summary:

We are seeking a friendly and enthusiastic Retail Associate to join our team at GardenWorx Riverhead Farm and Garden. The ideal candidate will have a passion for gardening, excellent customer service skills, and the ability to work in a fast-paced retail environment. As a Retail Associate, you will assist customers with their gardening needs, maintain store displays, and ensure a pleasant shopping experience for all visitors.

Key Responsibilities:

Customer Service :

• Greet customers as they enter the store and provide a welcoming atmosphere.
• Assist customers in selecting plants, gardening supplies, and other products based on their needs.
• Answer questions and provide expert advice on gardening techniques, plant care, and product usage.
• Handle customer inquiries and resolve any issues or concerns promptly and professionally.
• Operate cash registers and handle customer transactions accurately.
• Upsell and recommend additional products to enhance customer purchases.
• Maintain knowledge of current sales promotions and special offers.
• Ensure that shelves and displays are well-stocked, organized, and visually appealing.
• Assist in setting up seasonal displays and promotional materials.
• Monitor inventory levels and report any shortages or stock issues to management.

Maintenance :

• Keep the store clean and tidy, including sweeping, dusting, and organizing products.
• Water plants and ensure they are well-cared for to maintain their health and appearance.
• Assist with unloading and stocking new merchandise as it arrives.
• Work collaboratively with team members to achieve store goals and provide excellent customer service.
• Participate in team meetings and training sessions as required.

Requirements:

Experience :

• Previous retail or customer service experience is preferred but not required.
• Knowledge of gardening, plants, and horticulture is a plus.

Skills :

• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational skills and attention to detail.

Physical Requirements :

• Ability to stand for extended periods and lift up to 50 pounds.
• Comfortable working in various weather conditions, as some tasks may involve outdoor work.
• Competitive hourly wage.
• Opportunities for growth and advancement within the company.
• Friendly and supportive work environment.