Insurance Operations Associate - AgriBusiness

Insurance Operations Associate

Be here. Be great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The AgriBusiness Division has been helping farmers and ranchers manage the uncertainties of doing business as far back as 1886. Today, the division provides coverage for full-time farms, ranches, and other agricultural operations in 44 states. The farm products can cover businesses that range from fruit and vegetable farms to livestock operations and the equine farm products cover a wide range of risks ranging from monoline property and liability, care custody or control to umbrella and auto.

The AgriBusiness Division is looking for an Insurance Operations Associate to join our team. This individual will work from our office in Cincinnati, OH.

Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are TuesdayThursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Performs a variety of routine to moderately complex policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
• Reviews instructions from agent, underwriter, insured, broker, etc. to understand/determine what is needed to provide quotes, issuances, renewals, endorsements, etc.
• Computes premiums on quotes, issuances, renewals, audits, endorsements and/or cancellations/reinstatements based on proper rate selection, rules and company procedures.
• Enters rate, premium and/or policy information into appropriate systems for policy updates/issuance.
• Maintains file accuracy and completeness.
• Orders, prepares and/or updates reports (i.e., motor vehicle reports, loss reports, financial reports, loss run requests, etc.) and/or legal notices (i.e., Notice of Cancellation, non-renewal notice, motor vehicle/motor carrier filings, etc.).
• Sets up and clears submissions.
• Researches and resolves and/or corrects errors and/or issues.
• Prepares, assembles and/or issues policy/endorsements and associated documentation.
• Researches and reconciles premium/billing accounting discrepancies. Responds to premium/billing questions.
• Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
• Shares and/or conveys routine information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations.
• May act as a liaison with other departments and facilitate interdepartmental communication.
• May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions.
• Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
• Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent.
• Generally, 0 to 2 years of related experience.
• Experience with data entry and supply functions.
• Previous experience in an office setting preferred.

Business Unit: AgriBusiness

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

*Excludes seasonal employees and interns.