Software Support Engineer - Customer-Focused Troubleshooter
Versatrans Division Tyler Tech
A leading software company in Plano, Texas, is seeking a Senior Compensation Consultant to play a critical role in designing and analyzing global compensation programs. Responsibilities include collaborating with HR and business leaders to create scalable and competitive compensation solutions. The ideal candidate will have a strong background in compensation analysis, be data-driven, and have excellent collaborative skills. This position offers opportunities for professional growth within a dynamic team environment. #J-18808-Ljbffr Tyler Technologies
$65k - $140k
Dematic is seeking a Software Support Engineer to deliver second-level customer support remotely, focusing on software issues. The role involves working with customers, technical staff, and analyzing systems to enhance efficiency. Candidates should have a background in...CustomerRemote job$103.4k - $167.2k
...it’s needed. This model supports real‑time problem‑solving... ...Summary As a designated customer advocate under Focused Services, you will work firsthand... ...marketing, manuals, and troubleshooting guides Provide... ...customers Collaborate with the Engineering team to influence product...CustomerFull timeWork at officeVisa sponsorshipWork visaShift work$88.4k - $143k
...Summary Are you passionate about driving customer success in the cybersecurity industry?... ...for a dynamic and proactive Technical Support Engineer to join our team. In this role, you... ...critical thinker, you will apply standard troubleshooting frameworks, diagnostic tools, and...CustomerRemote work- A global IT solutions provider based in Texas is seeking an experienced Customer Support Specialist to troubleshoot system, software, and networking issues. Candidates should have at least 2 years of relevant experience, exceptional communication skills, and familiarity...Customer
- ...Cognigy is transforming the customer service industry with... ...issues Diagnose and troubleshoot technical issues... ...resolutions Collaborate with engineering to resolve issues... ...Experience in technical support Knowledge of Windows/... ...Naturally, office days focus on face‑to‑face...CustomerWork at officeRemote workFlexible hours
- ...delivers infrastructure software purpose-built to... ...MSPs and enables their customers to experience seamless... ...: The Application Support Engineer serves as a frontline... ...accurate, and customer-focused support to end-users... ...support through clear troubleshooting, proactive communication...CustomerCasual workFlexible hours
- ...transportation industry. Our customer operations, data... ...providing solutions focused on the tolling and... ...account” feature that supports multimodal transportation... ...Application Support Engineer JOB DESIGNATION:... ...triage, initial troubleshooting, and resolution of known...CustomerWork at officeShift work
$88.3k - $141.3k
...Description Broadcom’s Mainframe Software Division (MSD) is... ...and motivated Technical Support Engineer with a passion for Customer Success. This position... ...technical knowledge and troubleshooting methodology to assess complex... ...mindset. Continual focus on professional career development...CustomerWork experience placementWork at officeLocal areaImmediate startWeekend work- ...highly skilled Mitel Sr. Support Engineer to provide advanced... ...Provide Tier 3 support and troubleshooting for hardware, software, network, connectivity,... ...resolution of escalated customer issues. Escalate issues... ...Competencies Customer-focused with a commitment to service...Customer
- ...Join our team as a Software Engineer and help shape the future of innovative... ...-to-end user testing with customers. Troubleshoot, debug, and upgrade... ...basis without supervision or support. Occasionally checks in... ...junior members. Business Focus: Understands the Org\'s business...CustomerImmediate start
- ...Responsibilities Support daily Distribution Center (DC) operations... ...within GCP to manage and troubleshoot data integration patterns... ...warehouse, carriers, and customers. While the initial focus is on WMS, progressively... ...of 7+ years of hands‑on software development and systems...CustomerImmediate startRemote work
- ...PepsiCo. We’re looking for software engineers to join our growing... ...‑on engineering role focused on designing,... ...hardware teams, and customer‑facing leads to deliver... ...software solutions. Troubleshoot and resolve issues in... ...technical decisions and support internal stakeholders...CustomerWork at office
- ...Job Description SR Software Engineer – Supply Chain Logistics... ...from our Legacy West Support Center located in... ...skin care to retail customers looking for salon quality... ...migration progresses, your focus will heavily shift... ...GCP to manage and troubleshoot data integration patterns...CustomerWork at officeImmediate startRemote workShift work
$81k - $123k
...seeking Android Mobile Engineers across multiple... ...technologies to deliver customer-facing features to production... ...Experience debugging, troubleshooting, performance tuning,... ...and bonus. Stay Well! Focus on you and your family... ...service/education support days, there will be plenty...CustomerH1bWork at officeImmediate startWork from homeRelocationShift work$244.7k - $279.2k
...Director of Software Support Engineering As a Director of Software Support Engineering within our... ...support ecosystem for everything from customer-facing web and mobile applications to... ...manage and grow multiple teams of product focused software engineers Mentor and...CustomerFull timePart timeLocal area$108k - $148.5k
...leader in materials engineering solutions used to produce... ...that helps our customers manufacture display and... ...You'll benefit from a supportive work culture that encourages... ..., you will troubleshoot complex problems, perform... ...achieve goals with a focus on building...CustomerFull timeRelocation$27.46 - $46.69 per hour
...and development. KLA focuses more than average on... ...teams of physicists, engineers, data scientists and... ...Training, and Technical Support. The KLA Services... ...our field teams and customers in all business sectors... ...associated with updating, troubleshooting, diagnosing, and...CustomerHourly payMinimum wageFull timeImmediate startWorldwideFlexible hours$55 - $72 per hour
Job Title: Software Engineer (Engineer II)Job Description The... ...and applications, focusing on both software enhancements... ..., and ongoing support, while working largely... ...end user testing with customers, ensuring solutions... ...exceed user expectations. Troubleshoot, debug, and upgrade...CustomerContract workTemporary work- ...seeking a Sr. Manager for their Data & AI Support Engineering team. In this role, you'll manage Technical Solutions Engineers focused on providing technical resolutions for complex... ...platforms. Your leadership will help customers derive significant business value from the...Customer
- As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of... ...deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming... ...and internal systems to accelerate troubleshooting and root‑cause analysis safely. Create...CustomerWork experience placement
- ...Description Role & Responsibilities Troubleshooting system, software, and networking problems Reproducing customer issues in a lab environment... ...product defect reports to Engineering Testing of patch releases... ...2 or more years of customer support experience Outstanding...Customer
- ...opportunity for you to take your software engineering career to the next level.... ...business functions in support of the firm's business... ...development, and technical troubleshooting with ability to think beyond... ...our businesses, clients, customers and employees up for success...Customer
- ...opportunity for you to take your software engineering career to the next level.... ...business functions in support of the firm's business... ...design, development, and troubleshooting for complex, multi-domain... ...our businesses, clients, customers and employees up for success...Customer
- ...*** Senior IT Engineer Responsible for... ..., deploying, and supporting information (IT)... ...infrastructure and software solutions to... ...as possible but focused on the tier 1 24... ...VXRail and newer. * Troubleshoot performance issues... ...with internal customers at all levels to...CustomerLocal area
- ...online platforms that support web-based applications... ...in all aspects of the Software Development Lifecycle... ...'s degree in Computer Engineering, Computer Science, Computer... ...development focusing on performance, security... ...relationships and put our customers at the heart of everything...CustomerFull time
$22 - $28 per hour
...critical. Outstanding customer service is required. Being... ...IT hardware and software environment. The AM Specialist... ...the functions that support asset life-cycle... ...Curiosity, and Results Focused. Candidates must be energetic... ...logic and rigorous troubleshooting methodology to solve...CustomerHourly payOngoing contractWork at officeLocal areaMonday to FridayFlexible hoursShift work- ...possible. As a Lead Software Engineer at JPMorgan Chase... ...business functions in support of the firm's... ...development, and technical troubleshooting with ability to... ...etc.) Knowledge of customization of objects, fields,... ...This group is also focused on developing and delivering...Customer
- ...As a Senior Lead Software Engineer at JPMorganChase within... ...design discussions. ~ Supports and improve CI/CD... ...production support: troubleshooting, incident triage, root... ...applications, with a strong focus on backend and UI... ...and put our customers at the heart of everything...CustomerWork experience placement
- ...As a Senior Lead Software Engineer at JPMorganChase within... ...guidance and direction to support the business and its... ...one or more areas of focus Actively... ...development, and technical troubleshooting with ability to think... ...businesses, clients, customers and employees up for...CustomerFor contractors
- Black Box is seeking a Mitel Sr. Support Engineer in Plano, Texas to deliver advanced technical support... .... The role involves Tier 3 support, troubleshooting Mitel solutions, performing diagnostics, and ensuring excellent customer service. The ideal candidate has over 5 years...Customer
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