Customer Service Associate I

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities Assist customers with questions and recommendations. Manage sales transactions while working an assigned cash register. Maintain security of cash and protect company assets. Keep the store well‑stocked, recover merchandise, and help with unloading trucks and stock replenishment in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Other duties as assigned. Qualifications High school diploma or equivalent preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred. Ability to follow instructions and interpret operational documents. Must be able to lift 30–50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship management skills. Strong organizational and communication skills. Strong problem‑solving and decision‑making skills. Benefits Medical, pharmacy, dental, and vision insurance. Employee Assistance Program. Retirement plans. Educational assistance. Other rewards to support health, wealth, and mental well‑being. Location: 160 Reservoir St., Holden, Massachusetts 01523. Minimum salary: $15.00 – $15.50 per hour. We are an equal‑opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, IA, KS, ME, MS, MO, MT, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. #J-18808-Ljbffr Dollar Tree Stores INC