Service Manager

Spectrum Search Group

Service Manager | Field Operations Leader

Are you a hands-on leader who thrives in fast-paced, service-driven environments? We're partnering with a growing organization seeking an experienced Service Manager to oversee field operations, develop high-performing teams, and drive operational excellence across multiple service lines.

This role is ideal for leaders with experience managing technicians, route-based operations, field service teams, lawn care, pest control, landscaping, HVAC, plumbing, electrical, facilities services, or similar service-focused organizations.

What You'll Do

Lead & Develop Teams

Recruit, hire, coach, and develop field technicians and supervisors
Build a culture focused on accountability, safety, and customer satisfaction
Conduct performance reviews and support employee growth and advancement
Ensure teams maintain all required certifications, licenses, and training
Manage staffing levels to meet seasonal and operational demands

Drive Operational Excellence

Oversee daily operations, scheduling, routing, and workforce planning
Monitor productivity, service quality, and technician performance
Conduct field audits and site inspections to ensure quality standards are met
Resolve customer concerns and ensure exceptional service delivery
Manage equipment, fleet, inventory, and department resources

What We're Looking For

3+ years of leadership experience managing technicians, service crews, or field employees
Strong background in daily operations, production management, and workforce planning
Experience with routing, scheduling, labor management, and KPI-driven performance
Proven ability to hire, train, coach, and develop successful teams
Strong customer service mindset with the ability to resolve issues quickly
Experience managing budgets, productivity, and operational performance
Excellent communication and leadership skills
Valid driver's license and safe driving record

Apply

Vacancy posted 2 days ago

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