Senior Director

The Senior Director is responsible for providing leadership, direction, management, and administration of departmental operations and services to ensure accomplishment of objectives under the direction of senior MSHS leadership.

1.    Directs, supervises, and coordinates all administrative functions and activities and in services including practice standards and operational policies and procedures, in accordance with standards established by institutional, governmental and other regulatory bodies.
2.    Contributes to the development of division's mission, goals, policies and procedures, budget, work standards in coordination with the Senior Director of Nursing and the direction of the President. Assists the President in marketing initiatives.
3.    Assists in the selection, employment, development, and management of employees. Responsible for personnel policies and practices. Provides oversight of the performance appraisal process, disciplinary action, and interactions with all applicable bargaining units. Attends administrative labor grievances as requested.
4.    Ensures the development and delivery of required staff training using a competency-based assessment program. Evaluate and develop staff based on job-specific competencies. Evaluates how staff resources are allocated to support business activities and revenue cycle initiatives.
5.    Coordinates with senior management on monitoring clinical activities to ensure cost-effective, high-quality health care for patients consistent with the mission and resources of the hospital.
6.    Interacts with medical and administrative staff to ensure compliance with standards and regulations, to include The Joint Commission and NYS/NYC Department of Health.      
7.    Reviews and interprets operational problems/policies to practice managers. Resolves problems and recommends changes to senior leadership.
8.    Responsible for the ongoing oversight and monitoring of accrual submission and variance reporting for assigned clinics. Recommends funding and accountabilities for satellite budgets as appropriate.
9.    Works collaboratively with other departments regarding annual operating and capital budgets. Contributes to capital selection process to ensure purchases support operations and growth.
10.    Recommends clinic facility improvements including construction, renovation and purchase of equipment. Works collaboratively with facilities staff in analyzing space allocation and facility resources to support operations. Contributes operational insight into decisions regarding short- and long-term space requirements.
11.    Interprets clinic and departmental policies, objectives and operational procedures to practice managers. Resolves problems related to staffing, utilization of facilities, equipment and supplies.
12.    Coordinate with the Health Information Management department on medical records management, storage, and facilitation of information.    
13.    Collaborate with leadership of Patient Financial Services on revenue cycle initiatives and operational processes with a financial impact. Evaluate the effectiveness and support of information technology applications to support operations.
14.    Oversee Quality Assurance program that supports and contributes to the key elements of operational practice, including, but not limited to, financial performance indicators and patients access to the system.
15.    Represents the department at public and professional meetings and conferences as requested. Facilitates communication and ensures proper flow of information. Participates in public relations programs.    
16.    Coordinates, as requested, operational committees and physician advisory committees.      
17.    Collects data, prepares reports, analyzes statistics, and responds to correspondence in a timely manner.
18.    Participates with the President of the Hospital in the evaluation and negotiations of managed care contracts and operations in conjunction with senior management.      
19.    Supports institutional Studer/Patient Satisfaction initiative to enhance organizational performance. Demonstrates professional behavior reflective of leadership best practices.      
20.    Maintains professional affiliations and enhances professional development to keep pace with health care trends.      
21.    Handles special projects assigned by the President of the Hospital.    
22.    Maintains strict confidentiality.

Education Requirements

• Graduate degree in Business or Healthcare Administration. 

Experience Requirements

• 7-10 years of experience in health administration including a minimum of 3 years preferred leadership in a health care setting. 

Non-Bargaining Unit, E01 - Partner MSO Services - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $153723 - $245000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.