ConvergeCONSUMER, Backend DevOps_Products & Platforms

Position Summary The Team ConvergeCONSUMER is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world’s largest professional services firm. We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today’s data and technology. ConvergeCONSUMER’s suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred. Position Summary Are you the person people call when a delivery-blocking issue needs to be found fast? As a Backend DevOps & UAT Engineer on ConvergeCONSUMER, you'll be the technical backstop for our product delivery teams — troubleshooting backend issues, owning UAT coordination, and making sure problems get tracked to resolution instead of falling through the cracks. Recruiting for this role ends on 11/30/2026. Work you’ll do As the Backend DevOps & UAT Engineer, you will: Troubleshoot backend issues surfacing during product delivery and client implementations, working across environments to isolate root causeOwn User Acceptance Testing (UAT) coordination for product releases, catching and resolving issues before go-liveEscalate and track defects and delivery blockers across engineering, delivery, and product teams until resolvedBuild and maintain test scripts and scenarios to validate backend functionality ahead of releasesPartner with delivery teams to validate environment configuration, data, and integration issues during implementationsSupport CI/CD pipeline health and flag recurring failure patterns to engineeringDocument recurring issues and troubleshooting steps to build the team's shared knowledge base The successful candidate would possess these skills: Methodical troubleshooter who can isolate root cause across multiple layers of a system under time pressureComfortable working across engineering, delivery, and product teams to track an issue through to resolutionDetail-oriented tester who thinks through edge cases and the downstream effects of changesClear written communicator, able to document issues and steps so others can follow themStays calm under pressure when a delivery-blocking issue needs fast triage and escalationContinuous-improvement mindset toward reducing recurring issues over time Qualifications Required: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.5+ years of backend development or DevOps experience supporting product delivery or implementation troubleshootingHands-on experience with UAT coordination, defect tracking, and escalation management across engineering and delivery teamsAbility to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Experience with CI/CD tooling and pipeline troubleshootingExperience supporting client-facing product implementations or deployments The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 -$218,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 371444 Job ID 371444 Engineering and Product | DevOpsSame job available in 83 locations