Front Desk Agent - Fairfield Inn and Suites, Wentzville MO

Front Desk Agent - Fairfield Inn and Suites, Wentzville MO

Part Time Front Desk Agent - Fairfield Inn & Suites: Wentzville, MO. $16.00 per hour

Midas Hospitality is seeking a reliable and professional individual to join our team. We are looking for someone who can work the front desk during their shift with confidence and minimal supervision. The role is best suited for someone who is organized, dependable, and comfortable interacting with guests. No prior hotel experience is required, we provide full paid training, but strong work ethic and responsibility are essential.

Shifts available: 7:00am-3:00pm and 3:00pm-11:00pm. Weekday and weekend availability required. Weekends are rotated to ensure a balanced and fair schedule. 3-4 days per week. Schedules are posted in advance.

You will be responsible for running the front desk during your shift and serving as the main point of contact for guests. You will often be working independently, so the ability to stay focused, think through situations, and keep things on track is important. Other responsibilities will be to:

• Welcome guests, complete registration procedures, assign accommodations, issue room keys, and provide directions and hotel information
• Maintain accurate records of room availability, reservations, and guest accounts
• Ensure all required documentation and transactions are properly completed
• Perform end-of-day closeout procedures
• Generate and review daily reports
• Process reservations, including creating, confirming, and canceling bookings
• Accurately handle cash, receipts, guest accounts, and credit transactions, ensuring all financial records are balanced

The ideal candidate:

• Communicates clearly and professionally
• Can work independently and use initiative to solve guest issues
• Has previous customer service experience (retail or food service is a plus, but not required)
• Is able to deliver excellent guest service

Associates may be eligible for select benefits, which may include:

• Access to growth and development tools and learning resources
• Employee Assistance Program (EAP)
• Discounts on hotel stays, products, and services

Founded in 2006, Midas Hospitality has grown to an enterprise of over 1,000 team members while keeping our #1 priority-people-at the heart of everything we do. Today, we operate 40+ hotels across 14 states, focusing on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG.

At Midas Hospitality, we make room for people's dreams by creating a workplace where employees love to work, our partners appreciate the results, and guests enjoy exceptional experiences.

We are a people-first organization, offering opportunities for growth and select benefits for associates who are passionate about serving others and committed to excellence. We strive to competitively compensate our team and recognize their contributions.