Theater Event Staff Supervisor - On Call

Event Supervisor

Supervise, direct, and support daily activities of event staff.

Conduct pre-event briefings to communicate expectations, event details, and service standards.

Provide on-the-floor leadership during events, addressing staffing needs and operational issues in real time.

Assist with training, coaching, and performance feedback for event staff.

Ensure guests are greeted professionally and assisted with seating, directions, and general inquiries.

Monitor guest flow, seating areas, aisles, and common spaces to maintain order and safety.

Address guest concerns and service recovery issues promptly and professionally.

Perform additional responsibilities as assigned.

This is an on-call position.

Qualifications:

High school diploma or equivalent (or any other alternative as deemed appropriate).

One year of supervisory experience (or any other alternative as deemed appropriate).

Strong leadership and team coordination skills.

Excellent guest service and communication abilities.

Strong problem-solving and decision-making skills.

Ability to work collaboratively across departments.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.