Patient Care Manager

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC013330 4C Medical

Summary:

4C Medical, Full Time, Days

Additional Information:

The Patient Care Manager manages daily operations of the clinical nursing department ensuring safe and high quality patient care delivery and the effective and efficient utilization of staff, supplies, and equipment. Promotes evidenced based practice and ongoing performance improvement. The Patient Care Manager collaborates with the Nursing Director, physicians and other members of the department's leadership team.

Required Education:

Bachelor's Degree Nursing

Recommended Education:

Master's Degree Nursing

Required Work Experience:

Nursing - 3 years with 1 year of leadership experience

Recommended Work Experience:

Required Certifications:

Certification specific to patient population; exception for dialysis manager: Dialysis Certification (CDN) required within one (1) year of hire OR within six (6) months of meeting certification exam eligibility. - Applicable Professional Certifying Body, Registered Nurse (RN) license - Arkansas or Compact State

Recommended Certifications:

Description

1. Leads the achievement of hospital and departmental patient safety goals.

2. Coaches/mentors team leaders with resources and needed support for effective patient care assignments and efficient patient flow.

3. Fosters effective communication, collaboration, and accountability between clinical staff, teams, and other departments.

4. Ensures environment of care is safe for patients, families, and staff through purposeful rounding.

5. Fosters an environment for reporting and appropriate follow-up on occurrences and near misses.

6. Hires, onboards, evaluates, trains and develops staff.

7. Invests in team members through career mapping and planning for ongoing development/promotion of staff.

8. Manages department expenses and resource utilization to achieve budget and productivity goals.

9. Assists with timely completion of care, admissions, transfers, and discharges.

10. Completes ongoing monitoring, data collection, and audits to ensure compliance.

11. Leads and participates in performance improvement initiatives proactively identifying issues of risk and safety.

12. Performs other duties as assigned.

Arkansas Children's ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.

Arkansas Children's Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael - Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator

"Care, love, and hope for children!" Kathy - Administrative Assistant

"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.