General Manager

The Pack Labs is redefining the future of hemp-derived products with groundbreaking innovation and an unwavering commitment to excellence. Our mission is simple yet bold: to create exceptional, forward-thinking products that elevate the way people experience hemp-derived cannabinoids. At the heart of our work is a passion for quality and creativity. Every product we develop is designed to set a new benchmark in the industry, combining cutting-edge innovation with an unparalleled focus on the consumer experience. From formulation to production, we push boundaries to deliver products that are as effective as they are enjoyable. Our in-house brands, Delta Munchies and Imperial Extraction, showcase our drive for innovation. Delta Munchies transforms the hemp-derived cannabinoid experience with products that are as fun as they are revolutionary, while Imperial Extraction raises the bar with premium extracts that exemplify superior quality and craftsmanship. At The Pack Labs, we don’t just make products - we create game-changing experiences. With a relentless focus on pushing the industry forward, we’re leading the charge in shaping the future of hemp-derived cannabinoids. If you’re looking for bold, innovative products that deliver on every level, you’ve found your pack. thepacklabs.com imperialextraction.com About the Role The General Manager is responsible for leading and optimizing all operational functions across the organization. This role drives efficiency, scalability, and profitability by aligning operations with strategic business goals. They will oversee production, supply chain, inventory, quality, compliance, and continuous improvement initiatives. P&L-style accountability for the facility. Data fluency is key, this person runs the facility through the numbers, and owns them, not just reads them. They can defend the operational drivers behind the margin - labor efficiency, yield, scrap/waste, cost per unit - and when a number looks wrong, they catch it and know which lever moved it and why. If the operation needs an ERP stood up, they can lead that implementation themselves. Understanding how ops decisions ripple into sales is a major plus - never give sales something to apologize for - inventory accuracy, ops-caused RMAs, shipping times, etc. Responsibilities Owns throughput, cost, data, quality, and the team's performance. A working machine - production, warehouse, supply chain, QA, with an ops manager and supply chain director already in seat. Full warehouse and production floor-vape mixing, grinder operations, preroll operations, fulfillment, pick and pack. Scale production capabilities across pre-rolls, vapes, and infused products. QA/QC oversight and enforcement. Inventory management across raw materials, WIP, and finished goods. SOP development and implementation. Ensure full compliance with California hemp/cannabis regulations (e.g., METRC, DCC requirements). Qualifications Minimum of 2-years in a hemp and/or cannabis manufacturing organization. Minimum 8-years of operations experience, 4 of which in a leadership role. Strong inventory management background. Truly understands how raw materials flow through to finished goods. Experience managing multi-function operations and teams. Comfortable being a hands-on leader on the floor while also thinking systematically and strategically. Knowledge of state cannabis/hemp manufacturing regulations. Lean manufacturing or continuous improvement experience. Required Skills A seasoned professional with a strong focus on process improvement and the ability to drive efficiency, ensure regulatory adherence, and support rapid growth across emerging markets. Preferred Skills A strong combination of production/manufacturing, QA/QC and inventory/warehouse management experience. Experience with automated pre-roll or infusion equipment. Background in extraction, formulation, or cannabis product development. Pay range and compensation package Comprehensive benefits package including health insurance, dental coverage, vision insurance, and paid time off (PTO). Equal Opportunity Statement The Pack Labs is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. The Pack Labs is firmly committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Pack Labs are rigorously based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Pack Labs will not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr The Pack Labs