Gibson Dunn is a leading global law firm, advising clients on significant
transactions and disputes. Our exceptional teams craft and deploy creative legal
strategies that are meticulously tailored to every matter, however complex or
high-stakes. The firm’s work is distinguished by a unique combination of
precision and vision.
Based in the US or London, the Application Engineer will be responsible for the
full lifecycle of key enterprise applications—ensuring reliability, performance,
security, and continuous improvement. This role involves administration of
client/server platforms, architecture design, integration development,
automation, and collaboration with business and technical stakeholders across
the firm.
Primary applications and platforms include:
* iManage Document Management & Integrated Solutions: iManage Work 10, Preview
Servers, RAVN, iManage Mobility, Threat Manager, Co-Authoring, Closing
Folders, SPM, Litera CAM, GDSI
- Intapp Wallbuilder: Intapp Integrate, Boomi
- Records Management: Micro Focus Content Manager, IDOL OEM, iCompli, Future In
Tech (FiT)
* Core Platforms: Windows Server 2016-2022, Apache, Linux, Windows OS, MacOS,
AVD
This role reports to the Senior Manager of Desktop and Application Services.
Responsibilities include:
Application Management
* Administer, configure, and optimize assigned applications to ensure
stability, performance, and user adoption.
* Monitor system health, troubleshoot issues and deliver solutions for complex
technical challenges.
* Lead application lifecycle activities, including upgrades, patching and
ongoing improvements initiatives.
Design and Implementation
* Partner with business stakeholders to translate requirements into scalable,
secure technical solutions.
* Architect systems, integrations, and workflows that align with firm standards
and best practices.
* Lead or support application deployments, automation initiatives, and new
technology implementations.
* Perform comprehensive testing and quality assurance to ensure successful
rollouts.
Risk and Security
* Ensure all applications meet security standards, data protection
requirements, and regulatory obligations.
* Conduct risk assessments, identify vulnerabilities, and coordinate
remediation activities.
* Maintain documentation related to compliance, incident response, and security
controls.
* Serve as the primary technical liaison to software vendors, tracking issues
and recommending enhancements.
* Evaluate new software products and technologies in collaboration with vendor
partners.
* Review vendor performance, SLAs, and contract terms to support strategic
decision-making.
* Oversee project timelines, deliverables, and dependencies across internal
teams and external partners.
* Create and maintain detailed documentation, including system configurations,
SOPs, workflows, and user guides.
* Develop and deliver training for end users, technical teams, and business
partners.
* Ensure documentation remains current following changes, upgrades, and new
feature releases.
Application Specific Responsibilities
* Administer daily operational tasks, including security access management and
monitoring data synchronization, workspace creation, and data import/export
through Litera CAM.
* Work within Intapp Walls, iManage SQL database schemas and security models to
run queries, update records, and troubleshoot stored procedures.
* Build and maintain integrations, data flows, business rules, and security
policies using Intapp Integrate and/or Boomi.
* Implement and support integrations across Document Management Systems (DMS)
and Content Management Systems (CMS).
* Identify automation opportunities and streamline processes using REST APIs
and related tooling.
* Ensure compliance of Walls rules with firm policies, Information Governance,
and Office of General Counsel requirements.
* Maintain consistent security controls across iManage On-Prem, iManage Cloud,
SharePoint, Microsoft Teams, and Records systems.
* Collaborate with Legal and Compliance teams to ensure ethical wall
implementations satisfy regulatory standards (e.g., GDPR, HIPAA).
Qualifications:
* Exceptional full-stack troubleshooting skills, leveraging deep system and
application log analysis to diagnose and resolve root-cause issues.
* Strong PowerShell skills and experience with scripting languages for
automation, upgrades, and configuration management.
* Advanced proficiency with Microsoft SQL, T-SQL, Windows and Linux OS, and
core networking concepts.
* Familiarity with legal applications, security policies, and the packaging and
deployment of applications.
- Advanced experience developing data flows with Integration Builder.
- Intermediate-level development experience with REST APIs.
- Expert knowledge of DMS, Records Management Systems, Intapp Wallbuilder, and
security models.
- Experience with cloud platforms (AWS and Azure).
- Boomi development is a plus.
Experience:
* Bachelor’s degree in Computer Science, Information Technology, Engineering,
or related field (or equivalent experience).
* 8+ years supporting and administering enterprise applications within
professional services, legal, or regulated environments.
* Experience managing client/server applications and business-critical systems
in a global environment.
- Familiarity with ITIL best practices (incident, change, problem management).
- Experience with Lean or Agile methodologies.
- Certifications related to Microsoft technologies, iManage, or Litera
products.
* Experience supporting and administering Office 365 applications.
Gibson Dunn will consider for employment qualified Applicants with Criminal
Histories in a manner consistent with the requirements of local law.
Compensation & Benefits:
The annual compensation range for this position is $140-170k. The salary offered
within this range will depend upon qualifications and other operational
considerations.
Benefits offered for this position include health care; retirement benefits;
paid days off, including sick time, and vacation time; parental leave; basic
life insurance; Flexible Spending Accounts; as well as discretionary,
performance-based bonuses.
______
For technical difficulties with our online application, please contact us
at
View email address on click.appcast.io [
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recruiting support team will respond as soon as possible.
______
Gibson Dunn is committed to ensuring equal employment opportunities for all
qualified applicants, including individuals with disabilities. We strive to
ensure an inclusive and accessible hiring experience. The Firm will provide
reasonable accommodations to qualified individuals with disabilities to enable
participation in the application and recruitment process, unless doing so would
impose an undue hardship, in accordance with applicable laws and regulations.
If you require a reasonable accommodation to complete an application,
participate in an interview, or otherwise take part in the recruitment process,
please contact us at
View email address on click.appcast.io
[
View email address on click.appcast.io]. Please note, this is a dedicated
email inbox established exclusively to assist applicants with accommodation
request related to the recruitment process. Inquiries about the status of an
application or other non-accommodation matter will not receive a response.
