Shift Supervisor (Auntie's Anne / Jamba)
Queens Center : NY295/JJ105735
Job Description
Job Description
Shift Manager
Jamba & Auntie Anne's
Lead Something Fresh — Become a Jamba & Auntie Anne's Shift Manager!
About Us
At Jamba & Auntie Anne's, our mission is to create moments of joy through refreshing beverages, delicious snacks, and unforgettable guest experiences. As a Shift Manager, you'll play a key leadership role in driving daily operations, supporting team members, and ensuring every guest leaves with a smile.
Known for handcrafted smoothies, bowls, and freshly baked pretzels, we're looking for an energetic, dependable leader who thrives in a fast-paced environment and enjoys developing high-performing teams.
What You'll Do
- Lead and motivate team members to deliver exceptional guest service
- Supervise daily shift operations and ensure brand standards are consistently met
- Support smoothie, bowl, beverage, and pretzel production as needed
- Train, coach, and develop team members
- Handle cash management, register accountability, and operational procedures
- Ensure food safety, sanitation, and quality standards are maintained
- Monitor inventory, product availability, and store readiness
- Assist with opening and closing procedures
- Address guest concerns and resolve issues professionally
- Foster a positive, productive team environment
What We Offer
- Flexible scheduling
- 30-40 hours per week
- Free on-duty meals
- Employee discounts on Jamba & Auntie Anne's products
- Paid training and leadership development
- Career advancement opportunities
- Free uniforms
- Paid time off (where applicable)
- Competitive benefits package for eligible employees, including:
- Medical insurance
- Life insurance
- 401(k) retirement plan
Qualifications
- Must be at least 18 years old
- Flexible availability, including evenings, weekends, and holidays
- 1+ year of restaurant, food service, retail, or leadership experience preferred
- Previous supervisor, shift lead, or management experience is a plus
- Strong leadership, communication, and customer service skills
- Excellent problem-solving and decision-making abilities
- Basic math and cash handling skills
- Comfortable using POS systems, tablets, and mobile devices
- Ability to stand, bend, lift, and remain active throughout the shift
- Comfortable working in varying temperatures, including kitchens, prep areas, coolers, and freezers
- Food Handler Certification (current or obtainable within 30 days of hire)
- High school diploma or equivalent preferred
- TB clearance required where applicable
Ready to Lead, Blend, Bake & Serve?
Join the Jamba & Auntie Anne's leadership team and help deliver memorable guest experiences while developing and inspiring others.
Apply today and start your path toward a rewarding leadership career! ??
Vacancy posted 7 days ago
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