Experience Designer Lead

Job Description

Job Description

Position Title: Experience Designer Lead Location: PA - Pittsburgh, TX - Dallas, OH - Strongsville, OH - Cleveland, AZ - Phoenix, AL – Birmingham Work Status : Hybrid role, 3 days in office. Duration : Contract to Hire Years Of Experience Required : 8+ Years Industry Background: Banking / Finance - User Experience, Design Strategy, or Human Centered Design background. Function of the Group: User experience for digital servicing solutions Roles and Responsibilities: • Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas • Identify problems and goals, map user flows, and prototype interactions • Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines • Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints • Apply your UI and UX skills to an established product • Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals • Support user observation, research, and analysis to understand the challenges of our customers • Use quantitative and qualitative data to inform design decisions Required Skills • Expert in FIGMA • Working knowledge of Jira, Confluence, SharePoint • Design strategy • User Mapping • Submit portfolio with resume Ref: #404-IT Pittsburgh