Lead Medical Assistant

Lead Medical Assistant Full Time Essential Functions Manages assigned staffing to fulfill provider and patient needs, serving as the liaison between clinical staff and providers. Monitors patient flow in real time to ensure the lowest possible wait times. Orders and maintains clinical supplies. Evaluates the performance of staff members, including coaching and performance management processes. Encourages and supports process improvements that promote fiscal responsibility and improved patient care. Assumes responsibility for patient flow processes, developing strategies to improve efficiency and eliminate barriers that impact patient care. Troubleshot patient and staff issues, and is responsible for patient satisfaction and complaint resolution. Performs Clinical Assistant tasks as needed to ensure excellent patient care. (See Medical Assistant) Leads team of Medical Assistants to accomplish common tasks in a collegial manner. Assists in the training of new staff as needed. Implements current and updated policies and procedures with clinical staff. Maintains logbooks and serves as a company representative to health inspectors. Ensures timely responses to all voicemails and other triage matters. Performs monthly quality assessment of the office, ensuring compliance with OSHA and Bio‑waste policies. Works well in a team environment to accomplish common tasks collegially. Able to travel between 2 locations. Benefits Medical, Dental, and Vision are available after 30 days of hire. Short‑term disability and life insurance, and many ancillary options. 401(k) available after 90 days of hire. Excellent growth and advancement opportunities. Discounts on employee products and services. Location Lighthouse Point Qualifications Education: High School Diploma or equivalent. Experience: 1‑2 years in a medical office preferred; 2 years supervisory experience in a medical environment; must effectively lead a team in a dermatology office. Work style: Able to work independently, analyze and interpret information, and interact and decipher information via telephone and electronically. #J-18808-Ljbffr